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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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July 30, 2021

I’ve always rated Depaula Chevrolet very high in my book. The staff is always attentive and friendly. More importantly to me is that service and tech staff is very professional and takes good care of my vehi More

by RODWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick, Jason Keville
July 30, 2021

So far so good. Anything I had a problem with has been resolved and as of now I’m happy with my purchase for this dealership More

by MIKEMAC23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
July 29, 2021

The managers were kind and respectful. They explained the services to be done. The service was done in the timely manner. The check out was pleasant and easy. They are very professional and welcoming. More

by chesnnan
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
July 29, 2021

The service department is through, knowledgeable and patient. The wait was long, but the waiting area is clean and comfortable. Best of all, the issue was resolved same-say. More

by caitmom_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon DePaula, Alex Haynes
July 29, 2021

I had a great experience with DePaula service and will be taking my vehicle there from now on. Professional, efficient, and friendly. Thank you so much! More

by ANNRAITI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
July 27, 2021

It took 4 visits and 4 hours of my time to get a tire repaired / replaced. The attitude of the staff was less than pleasing and certainly not accommodating in any way. After having purchased 4 vehicles More

by ORMIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Spoke with several
July 26, 2021

It was a pleasure and easy to deal with Rick and all my concerns were addressed. They took some extra time and drove so monitors would reset so when I picked it up it had a new inspection sticker on it. More

by RAMSGARAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
July 24, 2021

Always courteous and always finds the problem on the first try. Squeezed me in even though they were really busy. Had my car back in a day. More

by TONYNY2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Haynes, Alex Haynes
July 24, 2021

Awesome people. Always try to please the customer even when they are very busy. Mike my service consultant was top notch and was great to work with. More

by BLACKWATERDAVE69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keville, David Plante, Mike Haynes, Alex Haynes, Chuck Richardson
July 23, 2021

I had questions about the service, left a message for Alex and he has NOT called me back and I have no receipt that promised More

by SHIELDSC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
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