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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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September 29, 2022

I was very happy that I was able to drop my truck off prior to the scheduled date and they fit it right in. My transmission issues are resolved and Chuck was great about communicating. More

by TJJ4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
September 29, 2022

Purchased a truck that needed warranty repair work. They got me in and running again asap. More

by devilsdefence4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sajad Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Green
September 29, 2022

Arrived for a scheduled appointment and was not told until an hour later that they were short staffed and running behind and I believe I only got that update because I asked. I was then told it would be More

by TUTU518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

Chuck and the crew did a great job on the 2010 Corvette. I’m actually going back this week to get more work completed. Great team effort, Ty, Dan More

by DCIAMPINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
September 27, 2022

They said my appoint would be an hour and it was. Check in was quick and easy. I would highly recommend DePaula to my friends More

by CINDYMOSCATELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
September 26, 2022

Fast, friendly service! Excellent group of people , who are down to earth, very professional, and very helpful! More

by JAZZIEDOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Rice
September 26, 2022

Very professional, friendly and they stay in touch with you to keep you informed on how your vehicle is progressing. More

by robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 26, 2022 -

robert responded

Thanks

September 26, 2022

Service Department personnel are polite and courteous and informative regarding the work that was completed. More

by HUGDIBOWLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

I came in for an oil change/windshield wiper replaced. Wiper not replaced/ gauge not reset More

by SHELIA.CALLAWAY74
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
September 25, 2022

Associate was friendly but to keep a car for 3 days for a diagnostic is incredibly disruptive to peoples lives More

by Javondriacj3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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