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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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August 03, 2021

Great service, staff was amazing also the shop and customer areas were extremely clean. I brought my car here new and still don’t regret. More

by Stephendixon0630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
August 02, 2021

They never fixed the issue with my vehicle..and when I brought it back in they looked at it again then said it was fixed..and still is not fixed..not happy with the service More

by tammydaniels1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Haynes
August 02, 2021

Easy to have my oil changed and tires rotated. They were done ahead of schedule! I get 3 complimentary oil changes and this was number one ... More

by SAVAGEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle?, Anthony Lokie
August 01, 2021

Expensive oil change. Identified a missing washer cap but didn’t offer to replace it. Nothing more to say………….and nothing more to say nothing more to say More

by quinnjmonica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
August 01, 2021

These guys always get the job done. Had a nail in my tire and they fixed it quickly and had me on my way. Thansk! More

by SAJAD.NOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
August 01, 2021

Myself and none of my family will ever get our 4 Chevy vehicles serviced at Depaula ever again. Old school, sexist discrimination at its finest at Depaula. More

by Jcrandall704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

Organized and very easy to schedule an appointment. They were also very fast with the service and on excellent when it comes to communication with everything going on More

by TDECENZO83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

Customer service was the worst. Jeff Scott has very bad greeting. Has very bad attitude as if he didn't want the customer me there. More

by NELSONMENA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
July 31, 2021

So far I have been disappointed at every service appointment. This time was the worst ever. It s insulting when your coordinator talks to the male with you even when he says talk to her. Ps I signed More

by FLIGHTY.FLUTE
Recommend Dealer
No
Employees Worked With
Danielle
July 31, 2021

My experience with DEPAULA has been mixed. They always seem to fix the problem or complete the service but there attention to detail is sometimes lacking! I’ve been there a handful of times and this is th More

by RINSERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle herrick
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