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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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October 09, 2022

I had a wonderful experience the service was very nice. The technician had my truck in and out quicker than I expected. More

by JUMPAROUND45IS1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2022

Very friendly and nice every time I go. I don't have to have a appointment which is nice because I never know when I can go. More

by tawney95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
October 09, 2022

Poor communication and lack of knowledge. Had to wait over 24 hours for an oil change and car detail. More

by guillermoaedo88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew, Rick Medico
October 08, 2022

My experience will Depaula has always been a positive one. Friendly people and very knowledgeable in what they do! Debbie More

by FREERDEBRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember. I had a service done as I usually do.
October 07, 2022

My car has been there for 4 months almost. I understand it needs a lot of work and I call weekly to check and I get the same answer it’s being worked on. Yesterday someone was supposed to r More

by YOUNGMAMA101701
Recommend Dealer
No
Employees Worked With
No idea who’s serviced it last or why I was sent a survey
October 07, 2022

Everyone was very courteous and helpful. I was in and out in a very short period of time and was very satisfied. More

by davidrdodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Medico
October 07, 2022

Rob was Great but I was told on three other times the chip for my heated seats was on order only to find that it was not. Rob ordered it and I have a appointment this tuesday to have it installed More

by CVD32BUCKEYE
Recommend Dealer
Yes
Employees Worked With
Rob Gold Team
October 07, 2022

The representative that worked with me was very friendly and accommodating. It was a pleasure to deal with her. More

by carnnationn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
October 07, 2022

The dealership service department was courteous, knowledgeable and provided service recommendations without being too pushy. Overall a pleasant experience More

by Impala65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
October 07, 2022

They did a great job as always thank you very much great people deal with Chuck Richardson is the best More

by GREEK1263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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