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DePaula Chevrolet - Service Center

Albany, NY

4.2
2,183 Reviews

2,183 Reviews of DePaula Chevrolet - Service Center

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October 13, 2022

Attempted fix of my issue and returned with more issue and original issue still not fixed. Took weeks with 0 communication. Apparently workers never heard of a dash camera front and center in a vehicle ei More

by ChevyDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
October 12, 2022

You guys suck! I will never be back to your dealership because you don't care about your customers after the sale! More

by SPIKE580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Guerrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sajad Noor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nazir Majid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Leonard, Tyler Watson, Jose Coffil, Paolo Albanese, Zachary Anadio, Chuck Richardson
October 12, 2022

Great service fast reliable and a gaurntee full service I love the staff aswell the detail on my ride look phanonminal More

by jbond3510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Medico, Chuck Richardson
October 12, 2022

I go to DePaula for all my dealership services. I really like the service staff there. These guys have been doing it a long time, so I believe they understand what service I might need for my vehic More

by akblack0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2022

Long wait and not the best directions for checking in. Workers not the friendliest. I don't plan on going back. 2 hours for a scheduled oil change and tire rotation. More

by Spencer4hi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2022

Great service and Christina was AMAZING. She went above and beyond. Very friendly and great customer service. More

by demers713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
October 11, 2022

I found the service center to be a professionally run organization my vehicle and I are very happy. But..... I didn't get my car wash More

by NCIAMPOLIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

Service is always good but prices are getting to high. I’ll be doing my own oil changes. They used to be reasonably priced. More

by THOMASPAZIENZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Edwards. Great work
October 10, 2022

Reliable service, great care by DePaula I always appreciate the quality of service provided to me. More

by Countyagent2960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
October 09, 2022

Work was done in a satisfactory manner and completed as promised by the service department. More

by rdenny65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Askew
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