DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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No longer trust them , Check your contracts ,I didn't get the reduced price on my new truck or the right trade in value that was negotiated prior to buying truck , my mistake was not looking at contract prio the reduced price on my new truck or the right trade in value that was negotiated prior to buying truck , my mistake was not looking at contract prior to signing but they where quickly shoving the papers for me to sign ,again I should have stopped and read them but I just wanted things done , again a mistake , terrible , not my go to dealership anymore . I called and was told papers where signed and nothing more that I could do , bad people now to deal with ,when once I trusted them . More
They took only for diagnostics 1808, they steal money like a sucker, I don't advise anyone to a terrible dealership, they took money off, they didn't fix the car, only Diagnostics just pays so much, the like a sucker, I don't advise anyone to a terrible dealership, they took money off, they didn't fix the car, only Diagnostics just pays so much, the result is zero Purely robbery More
I had a 7:30 appointment for an “express “ oil change. I was told less than an hour. I left at 11:20. 8 people that came in after me left before. I was told when almost done that the mechanics showed up 2 I was told less than an hour. I left at 11:20. 8 people that came in after me left before. I was told when almost done that the mechanics showed up 2 hours late. Unacceptable More
They were very helpful in the purchase of my new truck. Jona was very helpful coordinating everything to make it easy for me to get going Jona was very helpful coordinating everything to make it easy for me to get going More
I recently purchased a vehicle from DePaula and went to start my car and the it wouldn't start. I contacted them right away and was referred to Eric for assistance. Without hesitation, he came to my home start my car and the it wouldn't start. I contacted them right away and was referred to Eric for assistance. Without hesitation, he came to my home with a driver and tested the battery. He felt I may have needed a new battery and drove my car to the dealership. Sure enough it was the battery. It was replaced immediately and returned within a few hours by Eric I was very impressed and surprised at how quickly he resolved the problem. I feel he went above and beyond to make sure my car was working properly. I highly recommend Eric as he is a stellar employee and truly cares about his customers. More
My problem was identified and repaired in the time promised. Staff were professional and helpful in answering my questions. promised. Staff were professional and helpful in answering my questions. More
It was a nicer experience working with depaula vs other dealers in the area. Marc was great and very respectful, he listened to our needs and made sure they were met. dealers in the area. Marc was great and very respectful, he listened to our needs and made sure they were met. More
The service is completed in a timely but comprehensive manner. Service staff are friendly and knowledgeable. manner. Service staff are friendly and knowledgeable. More