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DePaula Chevrolet

Albany, NY

4.4
4,518 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,518 reviews

May 05, 2023

Can't say enough good things about the service department and on the phone! Chuck Richardson explained the issue that I was having and was very upfront through the entire process. Lukas and Ashley were very More

by mjpiotrowski@aol.com
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
May 08, 2023 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

May 04, 2023

5 Friendly efficient service. Robyn was excellent Whole service team appears to be excellent and efficient. More

by FREDDIERH
Recommend Dealer
Yes
Employees Worked With
5
May 05, 2023 -

DePaula Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

May 02, 2023

I was told it could take 2 hours and when I told them last time it took 3+ hours I said I can only be here 90 minutes due another appointment. The person who checked me in said we'll get you out in plent More

by standonhispromises@gmail.com
Recommend Dealer
Yes
May 04, 2023 -

DePaula Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 28, 2023

They took me in early and got my alignment done earlier than expected. Alannah was gracious and helpful. The tech did a good job More

by RODWING
Recommend Dealer
Yes
Employees Worked With
Alannah
May 01, 2023 -

DePaula Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 28, 2023

. . I don't have anything else to say I have nothing to say regarding my recent visit to DePaula Chevy... More

by MMCMANUS0423@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Santiago
May 01, 2023 -

DePaula Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 28, 2023

Unhappy having to pay for rustproofing I was not told it would be done prior to signing More

by pchecca@hotmail.com
Recommend Dealer
No
Employees Worked With
Nick StPierre and Zach
May 01, 2023 -

DePaula Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 26, 2023

Professional and pleasant I resent this survey requiring that I use just 12 more words More

by Al
Recommend Dealer
Yes
Employees Worked With
Antonio & Jay
May 01, 2023 -

DePaula Chevrolet responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 25, 2023

Ok Good No Enough Next It was ok. this is a pain. N0 No O No More

by bigdave16@nycap.rr.com
Recommend Dealer
Yes
Employees Worked With
James Cherissaint
Apr 27, 2023 -

DePaula Chevrolet responded

Thank you for the review. Please come visit us if you need anything else, be it service or sales. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 23, 2023

5 Problem free, hassle free! Friendly. Efficient. Presented options for my purchase and financing. Welcoming More

by therinehimers@gmail.com
Recommend Dealer
Yes
Employees Worked With
hi
Apr 25, 2023 -

DePaula Chevrolet responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 22, 2023

Excellent communication and fix My truck was brought in quickly and the issue with the steering was resolved! More

by PERRIGOTRACI@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Dean Deversa
Apr 25, 2023 -

DePaula Chevrolet responded

Thank you for leaving us this great review! I am glad we could get your truck all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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