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DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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We had a great experience at DePaula! Extremely quick and easy experience. I would definitely come back for future vehicle purchases! Extremely quick and easy experience. I would definitely come back for future vehicle purchases! More
This was easily the best car buying experience that I’ve ever had. Blaise had everything ready and in order by the time I came out to the dealership, and everyone there was friendly and made the process as ever had. Blaise had everything ready and in order by the time I came out to the dealership, and everyone there was friendly and made the process as stress-free as possible (which was very much appreciated). More
Came into parts and 5 workers in view just looked and not one helped me. Rang bell just in case they didn't realize I have not been helped but still stood there 20 minutes waiting. Hated giving this review b one helped me. Rang bell just in case they didn't realize I have not been helped but still stood there 20 minutes waiting. Hated giving this review because service and sales are always 5 stars but parts dept is a joke. More
George was great did not let me walk away till I was happy with my payment and vehicle!!! Outstanding salesman happy with my payment and vehicle!!! Outstanding salesman More
I've been a DePaula customer exclusively for the past 22 years. It's been a great experience, both in the leading/buying side as well as the maintenance side. The staff is always friendly, but George went a years. It's been a great experience, both in the leading/buying side as well as the maintenance side. The staff is always friendly, but George went above and beyond to make the experience great. I can't recommend him enough! More
It was a pleasure working with George. He was extremely professional and very knowledgeable. He explained everything and I left with noe worries. He was extremely professional and very knowledgeable. He explained everything and I left with noe worries. More
Antonio was very approachable and eager to help me from start to finish. He tried very hard to get the best deal for me so I could get the vehicle I originally had my eye on. Unfortunately, I had to choose start to finish. He tried very hard to get the best deal for me so I could get the vehicle I originally had my eye on. Unfortunately, I had to choose a different option but I love the vehicle I'm in now just the same. Antonio was very kind, courteous, professional and patient. Highly recommend! More
I’m writing this review before I pick up my car. So I bought a new certified pre owned car from them. While there the business man told me it wasn’t certified. I told him the site and the salesman s So I bought a new certified pre owned car from them. While there the business man told me it wasn’t certified. I told him the site and the salesman said it was, he “checked” the website and said the ad was already taken off the site because I was buying it. He mansplained to me it would have cost thousands more were it certified. He was going to give me a break and give me a warranty at their cost, but when I checked on the internet it seems that’s the price for everybody. Well lo and behold I found my car still on their website and it says certified pre owned. I’m waiting to hear what they have to say and I’ll update this review if warranted. THIS IS WHY PEOPLE HATE SHOPPING FOR CARS! DOES ANYONE KNOW A REAL LEGIT DEALERSHIP. More
YIKES! Steer clear of this dealership. Horrible sales experience, from the Internet sales mgr to sales rep. I saw a vehicle online that I was interested in Steer clear of this dealership. Horrible sales experience, from the Internet sales mgr to sales rep. I saw a vehicle online that I was interested in and sent an email. As I have a possible trade I stopped in one day to check out the vehicle and get an appraisal. Sales rep Antonio took several pictures of my vehicle as I checked out the car I was interested in. He asked me if it was OK to contact me the next day with the appraisal number. It has been 2 weeks and nada. The internet sales mgr and I had several emails back and forth. One response was that the sales rep was out one day and she would be sure to follow-up with him the next day. Why would this sales rep be the only person with this appraisal number? Sales rep did eventually send me a follow-up email asking if I was still interested in a purchase and if he offended me in anyway. My response was Yes to both! Save yourself trouble. There are many other auto dealers that know how to run a business and treat their customers with respect. More
Jacqueline usually very good at her job. went in for a appraisal on my sedan had a appointment which depaula called me saying there giving top dollar and are in high demand for a trade like went in for a appraisal on my sedan had a appointment which depaula called me saying there giving top dollar and are in high demand for a trade like mine. so i went in had to wait over 20 min after my appointment in which time a salesman George who i have worked with several times told me about another car which i was looking for hoping trade in would go good to purchase a new 2024 sedan . well almost a hour later was low balled by Jacqueline and mangement $14,000.00 for a 22 Malibu which has only 20k on it that i purchased there at depaula. mean while same car was offered at Carmax $20k that same week. rips off Depaula will never get my Business. thank you to George salesman for looking into new car i will buy near else where. very disgusted with Jacqueline never again deal with her or depaula More