DePaula Chevrolet

Excellent Customer Service I recently purchased a 2014 equinox from DePaula. They very helpful from beginning to end. I was even able to take same day delivery! Thanks I recently purchased a 2014 equinox from DePaula. They very helpful from beginning to end. I was even able to take same day delivery! Thanks More

Chevy Equinox I recently purchased a 2014 Chevrolet Equinox from a salesman at Depaula named George Polino. He was extremely professional and personable. I felt c I recently purchased a 2014 Chevrolet Equinox from a salesman at Depaula named George Polino. He was extremely professional and personable. I felt completely comfortable with everything he explained to me and trusted that he did everything he could to provide me with exactly what I needed and wanted within my price point. George and his managers, Mike, Keith and Paul, were excellent representatives of the company and I would not go anywhere else to purchase a vehicle. I will be calling George in a couple of years for a trade! More

DANIE4812@HOTMAIL.COM Always exceptional sales and service. The staff are always friendly and courteous. Best dealership in the capital area.I have purchased my last 7 vech Always exceptional sales and service. The staff are always friendly and courteous. Best dealership in the capital area.I have purchased my last 7 vechicles at DePaula Chevrolet and would never purchase a vehicle anywhere else because they go out of their to satisfy their customers. More

A Wonderful Dealership Working with Paul at DePaula was a wonderful experience. He set me up with a fantastic 3 year lease on a brand new Chevy Cruze and I love the car so m Working with Paul at DePaula was a wonderful experience. He set me up with a fantastic 3 year lease on a brand new Chevy Cruze and I love the car so much! I left feeling confident that I was given the best deal I could have gotten and I would highly recommend this dealership to my friends and family. The staff are knowledgeable and friendly and my car is absolutely wonderful. I get frequent correspondence from the dealership on the maintenance on my vehicle, and while I luckily haven't needed it yet, they have made themselves and their services very available should anything happen to my car. Five stars! More

Towed truck to them for repair; they replaced part that was not broken, to the tune of 998.00. Filed complaint with BBB. Thx Depaula. was not broken, to the tune of 998.00. Filed complaint with BBB. Thx Depaula. More

First off my salesman was Joe Tomaselli, he was a great guy and I bought the vehicle I was looking at. ( 2007 Chevy Silverado Z71) very nice vehicle. I believe I purchased the vehicle on Tuesday April 16th guy and I bought the vehicle I was looking at. ( 2007 Chevy Silverado Z71) very nice vehicle. I believe I purchased the vehicle on Tuesday April 16th for my younger son who was with me. Delievery date was on Thursday April 18th at 1:30 in the afternoon. I told my son all the way up, wait til you see this truck today, all detailed upand looking nice, he was excited to get there to pickup his new truck. We pulled in and I was shocked to find that the truck was filthy dirty, I mentioned this to the finance person who was having me sign all the paperwork and he suggested that they detail the vehicle now. Living 60-65 miles from DePaula's it just wasnt fessable to have it done now, i mean they only had a day and a half to get it ready. I finish with the paperwork and my salesman hands me the keys along with (1 entry fob) I inquired with him if they had the other one and he said "let me check". So he asks whoever the other gentlemen was and I heard him say " HE GOT A GOOD ENOUGH DEAL, THERES NO OTHER FOB" I couldnt believe what I just heard. That was the final straw, I couldnt wait to get out of there. So my son and I exited the dealership, got in the truck, started it up only to find we had just less than a 1/4 tank of gasoline. So of course I questioned my salesman and he stated " due to the price of gasoline thats all the gas you get with a used vehicle" Unbelievable, it just kept getting worse, I said to the saleman, thats not enough to even get home. So right across the street from the dealership there's a Hess Mart and we put $50 in it, this was after paying $20,000 for the truck. I emailed them about my dissatisfaction about everything and they had one of their employees call me and promise that they were going to make it all right by sending me out in the mail (the next morning) a gas card, free oil changes and some car wash passes. Well today is the last day of April and still nothing. Hence the low grades for this dealership, not only will I NEVER buy a vehicle from them again, I will NEVER recommend them to anyone. More

Recently took my 2005 Hummer for gas smell was told tank is rotted leakin fuel lines rusted. Well tanks plastic, they quoted me almost 3000. to fix. Got truck home and can fix for about 400. worth of parts. is rotted leakin fuel lines rusted. Well tanks plastic, they quoted me almost 3000. to fix. Got truck home and can fix for about 400. worth of parts. Would not recommend this dealership for anything. More

3 weeks for return of Deposit My name is I 3 weeks for return of Deposit My name is I recently tried to purchase a new car . I applied for financing on 08/03/2012 to ALLY AUTO FIN 3 weeks for return of Deposit My name is I recently tried to purchase a new car . I applied for financing on 08/03/2012 to ALLY AUTO FINANCING thru your site and was pre approved for a new 2012 SONIC. On 08/24/2012 I received a letter from ALLY that the terms would be changed with no explanation other than to contact Depaula . which I did by a visit on 09/01/2012 and spoke with Lisa Gerow, I was told there was a minor problem and there was nothing to worry about . I gave her a GOOD FAITH DEPOSIT of 100.00 to hold the car as she would be able a to secure a loan by Tuesday and we could pick up the car on 09/06/2012. On 09/04/2012 I was told by Lisa that there was no financing available to me. She had ask about my 2003 truck as a trade in or a co signer , this was not the original deal at all , More

Wow - these guys are GREAT. A professional team that gave us all the time and information we needed to make our decision. We felt appreciated as customers. Most importantly - in this terrible economy gave us all the time and information we needed to make our decision. We felt appreciated as customers. Most importantly - in this terrible economy they worked hard to give us a manageable price - even applying an additional incentive AFTER we had agreed on the deal. THAT said it all to us. Again we say - These guys are GREAT! A fair and honest company with integrity - We recommend this dealership highly! More

After visiting a few local dealerships and then coming to After visiting a few local dealerships and then coming to Depaula Chevrolet and upon meeting my sales consultant Andrew, I was masse to feel very co After visiting a few local dealerships and then coming to Depaula Chevrolet and upon meeting my sales consultant Andrew, I was masse to feel very comfortable in my decision to purchase a 2011 Cruz from your dealership. Everyone was extremely nice and very professional. I would absolutely recommend Depaula Chevrolet to family and friends in the future. Thank you for all of your help. Amy R. More