
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Joe F Joe was an extremely polite and very knowledgeable guy. I plan on coming back whenever anyone in my family needs a car and buying from Joe. Joe was an extremely polite and very knowledgeable guy. I plan on coming back whenever anyone in my family needs a car and buying from Joe. More
I highly recommend DePaula and Marvus! Although I am thrilled with my car and most, my last service call I question. Have been told rust removal from rosters is not needed and was charged Although I am thrilled with my car and most, my last service call I question. Have been told rust removal from rosters is not needed and was charged for. Other than that 5 stars! More
On star tech expert Had a great experience with Chad, the on star tech expert. He walked me through every detail of my new vehicle. From the door lock mechanisms, to the Had a great experience with Chad, the on star tech expert. He walked me through every detail of my new vehicle. From the door lock mechanisms, to the high tech details available in my new car, he made sure I knew and fully understood everything my vehicle had to offer. More
Great salesman Found the truck i wanted all thanks to mike . Great guy. He walked me through everything and i drove off the lot a happy guy Found the truck i wanted all thanks to mike . Great guy. He walked me through everything and i drove off the lot a happy guy More
Great experience! Very professional! This is the first new vehicle I ever bought. Worked with Mike Denadio and it was a painless experience. Dealer ship was very professional. First se This is the first new vehicle I ever bought. Worked with Mike Denadio and it was a painless experience. Dealer ship was very professional. First service trip was just like when I bought the truck. Painless! More
Great, no hassle experience! What a great experience, we never expected! Michael Cecchini our salesman was true professional, who really knew how to relate to us. We felt he wen What a great experience, we never expected! Michael Cecchini our salesman was true professional, who really knew how to relate to us. We felt he went above and beyond to make sure we had the best deal possible. DePaula was a true, no hassle experience. We will certainly recommend DePaula and Michael to our friends. We were truly impressed from start to finish with Michael, Mike Sacco the Manager and Nick in Finance. Thank you Michael Cecchini and DePaula, for making me actually enjoy buying a car again! More
Great Experience Mike (salesman) and Nick (finance manager) were great. They got me a great deal. WI think my credit I was skeptical on what they'd be able to accompli Mike (salesman) and Nick (finance manager) were great. They got me a great deal. WI think my credit I was skeptical on what they'd be able to accomplish for me. Believe it or not they pulled it off. I didn't have to put a huge amount of money down. I'm impressed. They were attentive and really worked with me. I think they've got a customer for life!! More
pulled my credit without authorization I test drove a car that I was considering. they took my info, asked for my social security number , I asked why they needed that because I had a pre-a I test drove a car that I was considering. they took my info, asked for my social security number , I asked why they needed that because I had a pre-approval in hand but she said it was need to run the numbers and see what kind of pricing they could do on the car, but we agreed they would not need to run my credit. they did anyway and if affected my credit. Do not give them your credit info unless you are closing the deal. I went with another dealership, because this one seemed unethical and the since I had the pre-approval they never asked for my SS#. More
Amazing family oriented service with no hassle!!! After visiting the website I called and an appointment was made for me for VIP service on a pre-owned vehicle. I was looking to trade in my minivan f After visiting the website I called and an appointment was made for me for VIP service on a pre-owned vehicle. I was looking to trade in my minivan for a newer version of what I owned with more bells and whistles. Upon arrival, the vehicle was already out front and I was promptly greeted outside by Joe Fifield. My 3 year old daughter was with me during the whole experience from start to finish. She was treated with the same welcoming enthusiasm as me. I received no hassle, no gimmicks prompt assistance to accommodate my needs. Upon entering the sales office she was given a book to color in and received a balloon of her color of choice. I was equally impressed by their ability to lower my monthly payments after a trade in. Joe did an amazing job at making this a 5 star rated experience. I look forward to working with this dealer for future needs. Thank you to Joe, Nick and Dimitri for all your assistance with my Town and Country! More
Outstanding professionalism! I have never, in my adult life, been treated with greater respect and professionalism than I have during my recent interaction with DePaula Chevrolet I have never, in my adult life, been treated with greater respect and professionalism than I have during my recent interaction with DePaula Chevrolet - Service Department. From the initial and subsequent telephone calls to the two visits I had to make for a GM covered warranty (two visits instead of one was my fault), this place just startled and amazed me on how good they are, how patient, friendly, professional, concerned and accommodating. Folks, I'm sold on this dealership. Management is doing it right and they have top notch staff. I even visited the sales floor and found zero pressure, just tons of honest feedback and good information. They have my business from now on. And mind you, I hate going to dealerships. I've had so many horrible experiences that going to a dealership, for me, is like having to go to the dentist for surgery. Not any more. Thank you, Marc Rosebeck! Thank you, Tom Restino! I'm xxxx impressed! More