DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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In summary, the experience with DePaula was very frustrating for us. We felt that our salesman was trying hard to provide us with good service, but he was prevented from doing that because of the d frustrating for us. We felt that our salesman was trying hard to provide us with good service, but he was prevented from doing that because of the dishonest and sleazy practices that are Depaula policy. In the future, if anyone asks about Depaula we will relate this experience and recommend that they go to a different dealer. More
Jonah and Jaqueline killed it made the process so easy and painless great attitude took a lot of pride in what they do and where they work! and painless great attitude took a lot of pride in what they do and where they work! More
Called because my 2029 gmc acadia wasn't registering park. The girl that picked up the phone to bring it in right away. After arriving there was told they couldn't even get it in till the following Mond park. The girl that picked up the phone to bring it in right away. After arriving there was told they couldn't even get it in till the following Monday because it was a Friday. The service writer took his time getting the information from me and I told him at the time I dropped off that I had an extended warranty and asked if he knew if it would be covered or not. He said he'd have to call which is fine. My friend was the mechanic that got my suv. He didn't get it in till Tuesday and the Service writer didn't call to find out if it was covered under warranty till tuesday when the parts were ordered. Was told that the parts would be in Wednesday. Part didn't come in wasn't told about the parts not coming in. I called Thursday and was told the parts came in but won't be done till Friday morning. Thursday was the first time the service writer had finally told me that it was covered under warranty. Found out he didn't call the gmc extended warranty company till Thursday and at this point it took them a week to return my suv to me. If anyone goes to this dealership the service writer Rob is ridiculous and do your self a favor and do not go to him. Go to any other service writer. More
Wait was a bit long but overall not a bad experience. Price was what I expected for a dealer. Staff were friendly and accommodating.. Price was what I expected for a dealer. Staff were friendly and accommodating.. More
Five stars. Every visit is quick and accommodating and the service is always great. Will always choose depaula. Every visit is quick and accommodating and the service is always great. Will always choose depaula. More
Good place to buy or order a new chevy truck if your in need of one need of one More