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DePaula Chevrolet

Albany, NY

4.4
4,520 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you ...
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785 Central Ave

Albany, NY

12206

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Showing 4,520 reviews

August 31, 2022

From start to finish A+. From the service Advisor to the Service techs. Bar none the best Service station. Thank you for everything! More

by JASON.FLAGG22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah in Sales, Cade Saba, Rick Medico, Chuck Richardson
August 30, 2022

I told them what I wanted and they delivered treating me like I was their only customer! I couldn’t have asked for a better experience! More

by jackiemoody317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazir Majid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Duxbury, Matthew Dacosta
August 30, 2022

well 3 months later still having issues with my brand new malibu. depaula's service department sucks. Chris wood they said was top of the line honestly I'm sure he's has to listen to his boss or gm what to d More

by impala12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Restino
1.0
This rating includes all reviews, with more weight given to recent reviews.
George DeJesus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Barrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Guerrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chris wood (tech)
August 28, 2022

Better communication between stations needed. The truck was at your shop on Monday afternoon for a Tuesday appointment. When I called on thurs. The fleet agent wasn't even aware it was there. More

by JOHNSPJR
Recommend Dealer
Yes
Employees Worked With
Jim
August 28, 2022

Excellent staff. Very busy,work hard. The work was superb. Totally pleased with the excellent body work,detailing, and waxing as well. I would definitely recommend More

by KFRENETTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sajad Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Watson, Cade Saba, Rick Medico, Chuck Richardson
August 28, 2022

Was very unhappy with the service. I was told I had an appointment on the 16th then I was told 14 days and that I would be getting called a minimum of twice a week for an update which More

by NSEELEY81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Somebody in the service department
August 28, 2022

I dropped my truck off on a Friday and a week later I was informed that my service writer was no longer with them and that they never knew my truck was there. I proceeded to vent to them as I was very frustr More

by AVB2688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
August 28, 2022

Poor communication, problem was not fixed, vehicle not ready when I stated I was coming to pick it up. More

by SDTAYLOR4193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
August 27, 2022

Very friendly, not pushy! Felt comfortable not rushed. Didnt feel like just another sale. William Green is a great salesman! More

by newlady7152002
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Green
August 27, 2022

I went in for a key replacement. The day prior I went to the parts center to see if they had the key and fob in stock and I was told that they did. So I had an appointment made with More

by Noraya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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