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DePaula Chevrolet
Albany, NY
4,518 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,518 reviews
September 19, 2022
Fixed my truck in a timely fashion which is very much appreciated. I thank Dennis,Chuck and his team for delivering great service. appreciated. I thank Dennis,Chuck and his team for delivering great service. More
by 27carver
Verified Customer
September 18, 2022
This dealership is very professional and cater to every detail I had I would recommend to everybody I know mark was great as was hiz boss Randy detail I had I would recommend to everybody I know mark was great as was hiz boss Randy More
by doc.west
September 17, 2022
Scheduling is not consistent with staffing. My car was there for 4 days! For an inspection and a couple of warranty checks that probably took 1 hour. No loaner cars provided. I’m single with n My car was there for 4 days! For an inspection and a couple of warranty checks that probably took 1 hour. No loaner cars provided. I’m single with no other means of transportation so that is not consumer friendly or acceptable. More
by MARIE.ZOGG
Employees Worked With
Andrew
September 16, 2022
Made an appointment 10 days in advance for what seemed like an urgent matter, check engine light was on. Took them 2 days to diagnose it just needed a computer update (car is just over 3 years old 22K mil like an urgent matter, check engine light was on. Took them 2 days to diagnose it just needed a computer update (car is just over 3 years old 22K miles). Still charged me a diagnostic fee even though nothing was really diagnosed plus the hourly rate for the tech which is crazy, they probably plug it in and walk away. Poor communication throughout the 2 days. Now that I'm off warranty will have to strongly consider going somewhere else, give Denooyer a try. More
by GIBSON.KY
Employees Worked With
Wish I remembered, called and was told the manager would get back to me never happened.
September 16, 2022
It took 3. 5hrs for a tire change and alignment even though I had an appointment. The month before I had an oil change and inspection done and it took 3 hrs with 5hrs for a tire change and alignment even though I had an appointment. The month before I had an oil change and inspection done and it took 3 hrs with an appointment. If they are that busy don't schedule so many appointments or hire more staff. More
by JESSY
Employees Worked With
Chuck Richardson
September 16, 2022
Communication isn’t great. Before bringing my car in to be worked on I had to call several times. Once I waited over a week to hear back. The service center is great though. Before bringing my car in to be worked on I had to call several times. Once I waited over a week to hear back. The service center is great though. More
by THEDA.M.SMITH
September 16, 2022
Very friendly and thorough with explaining features. Explained all the paperwork as I was signing Explained all the paperwork as I was signing More
by djnickel83
