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DePaula Chevrolet

Albany, NY

4.6
4,556 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
Contact Dealership

785 Central Ave

Albany, NY

12206

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Showing 4,556 reviews

March 19, 2021

The personnel were very attentive to my request for service and gave me an accurate time estimate to finish the work. Would gladly recommend Depaula! More

by pfahr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell
Mar 24, 2021 -

DePaula Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 19, 2021

I always receive prompt and friendly service when I bring my car in, regardless of whether I have an appointment or I just drive in off the street. More

by WayneF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Arango, Mark Vandenburgh, Bob Messick
Mar 24, 2021 -

DePaula Chevrolet responded

Thank you for the positive review Wayne and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 19, 2021

You sold me a jeep with problem's and it was on your certified list and won't fix the problems there for you lost a costumer for life More

by DUSTINDINGLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Your crooked staff, Javon Nelson
Mar 24, 2021 -

DePaula Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 19, 2021

Latest service was for state inspection. Iservice video was useless as I couldnt hear the tech over the background noise of the work being done around them. They said I would be out in an hour and it took More

by sawyerr2003
Recommend Dealer
No
Employees Worked With
Rick Medico
Mar 24, 2021 -

DePaula Chevrolet responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 19, 2021

Have purchased many cars and trucks Highly recommend to Have purchased many cars and trucks Highly recommend to anyone that needs a vehicle friendly service and a great staff in sales and service they tre More

by STRIKEPROSHOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dario Arango, Jeremy Terrell
Mar 24, 2021 -

DePaula Chevrolet responded

We cannot thank you enough for your wonderful review of Depaula Chevrolet Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 19, 2021

Prices were a little on the high end but very great quality and great service. Jeremy was very helpful and kept me completely updated on everything More

by Messyahs.mommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell
Mar 24, 2021 -

DePaula Chevrolet responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 19, 2021

Overall I had a good experience and Naz was helpful in trying to make a deal that worked for me. Jackie was an absolute delight when assisting with the onstar set up process and reminding me of all the ca More

by cailincounihan
Recommend Dealer
Yes
Employees Worked With
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazir Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre was a sales trainee with Nazir and he was very personable and contributed to our experience as well!
Mar 24, 2021 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

Best salesperson ever. Friendly, good customer, felt very welcome, great experience, associate working with him (kailey) was also a great salesperson to work with. Would recommend More

by Mikethor1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Jarvis
Mar 23, 2021 -

DePaula Chevrolet responded

Mike, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

Quick response to an emergent issue. Arranged a loaner during diagnosis and repair. Helped me with warranty application. Kept me appraised at each step of the process. More

by JPERICKSON01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
Mar 23, 2021 -

DePaula Chevrolet responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

In and out a lot faster than I thought I would be. I believe Amanda was the person helping me. More places need friendly faces and great attitudes like hers. More

by Mr. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 23, 2021 -

DePaula Chevrolet responded

Mr. Smith, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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