
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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They very accommodating,we were out of state and they returned all our phone calls, paper work was all set for us when we came in returned all our phone calls, paper work was all set for us when we came in More
The car was done quickly and effectively. No nonsense. It was reasonably priced for the services requested. Friendly advisor to assist. Parts department helpful as well. was reasonably priced for the services requested. Friendly advisor to assist. Parts department helpful as well. More
Unfriendly clerk. Took 20 mins to check me in for an oil change. Clerk left while in the middle of checking me in to run keys to someone else. When I voiced my objection with a heavy irritated sigh,, he ask change. Clerk left while in the middle of checking me in to run keys to someone else. When I voiced my objection with a heavy irritated sigh,, he asked "is there something wrong?" I complained about having to stand and wait for 1/2 hour, he replied "your appointment was at 11:45, and it's only 11:57 now" the clerk was extremely slow, whether he was walking or typing on the computer, there was no sense of urgency despite the other 4 people waiting in line behind me. It seemed that he didn't even want to be there. I asked to have my wiper checked because it was skipping....and it is still skipping, which leads me to believe he didn't even put it on the work order. The clerk should have finished my transaction before running a set of keys to someone else. I will never bring my vehicle to you for service again. More
This was the most hassle free car deal I have ever done. Anthony Lokie was a great salesman! Would definitely recommend him to friends that are looking for a vehicle. Anthony Lokie was a great salesman! Would definitely recommend him to friends that are looking for a vehicle. More
Gary Bristol was great handling this purchase. I was also impressed with the business manager that contacted me. . Both extremely helpful, professional and knowledgeable. Gary went above and beyond. impressed with the business manager that contacted me. . Both extremely helpful, professional and knowledgeable. Gary went above and beyond. More
The check-in process to have your vehicle serviced is very easy. One of the standard things they do that I do not see at other dealerships is check for recalls for your vehicle. very easy. One of the standard things they do that I do not see at other dealerships is check for recalls for your vehicle. More
Great service (Dario and Arman), very knowledgeable and efficient. I was working with another dealership, but DePaula blew them away. I loitered around inside the other dealership for nearly 10 minutes a efficient. I was working with another dealership, but DePaula blew them away. I loitered around inside the other dealership for nearly 10 minutes and nobody even said, hello, despite two dozen employees walking around. When I walked into DePaula, somebody approached me almost immediately and asked if I needed help. A+++++ More
Great service. Kept well informed and work was completed when promised. Waiting area was comfortable and the checkout was quick. Vehicle left right outside the door for easy access. when promised. Waiting area was comfortable and the checkout was quick. Vehicle left right outside the door for easy access. More
Great dealership and awesome customer service! I would highly recommend to give them a try; I have purchased two beautiful Jeep’s from their dealership. highly recommend to give them a try; I have purchased two beautiful Jeep’s from their dealership. More