DePaula Chevrolet

Poor communication: type of tire (summer vs all season) never indicated on printed estimate or verbally. I asked for OEM. Front tires installed are Michelin Pilot Sport A/S 3+. Rear tires installed are Mic never indicated on printed estimate or verbally. I asked for OEM. Front tires installed are Michelin Pilot Sport A/S 3+. Rear tires installed are Michelin All Season 4 ZP. Why the difference between fronts and rears? Tire pressures were as follows; FR 35, FL 36, RR 34 and RL 36. Why those pressures, 4 to 6 psi over car manufacturer's recommended psi on a high performance car and high performance tire, is troubling! More

I called 4 or 5 times to get an update on my service and was told I’d get called back and never did unfortunately I had to keep calling back hours later. was told I’d get called back and never did unfortunately I had to keep calling back hours later. More

My salesperson John Henry was very attentive and worked hard to meet my needs. Manny the finance person was very thorough. I feel I got a decent deal in my new lease considering the current car market. hard to meet my needs. Manny the finance person was very thorough. I feel I got a decent deal in my new lease considering the current car market. More

Mike was phenomenal. Great management, professional and courteous staff. Greeted as soon as we walked in the door, no wait to be seen by a salesman, and a fast and east purchasing process. courteous staff. Greeted as soon as we walked in the door, no wait to be seen by a salesman, and a fast and east purchasing process. More

The staff at DePaula Chevrolet were welcoming, efficient, and considerate. It was the type of personable service I remember from when I went to the same corner gas station for decades which I knew and trust and considerate. It was the type of personable service I remember from when I went to the same corner gas station for decades which I knew and trusted. More

Everyone at the dealership was extremely friendly and made the process of buying a care easy and understandable. Great service, and huge selection of cars. made the process of buying a care easy and understandable. Great service, and huge selection of cars. More

Was treated with courtesy and respect when I went in for the service and on the phone as well. The waiting area was clean and comfortable and the video of my service was a nice touch. the service and on the phone as well. The waiting area was clean and comfortable and the video of my service was a nice touch. More

Alex was polite and straightforward. He got me started, contacted me when the diagnostic was complete, and helped me make an appointment to install the rear wiper motor when it arrived. contacted me when the diagnostic was complete, and helped me make an appointment to install the rear wiper motor when it arrived. More

we were greeted with a smile and everyone was friendly and coutreous our salesman Dario answered all our questions and got us a great deal.we will definitely be back again and refer friends and relatives. and coutreous our salesman Dario answered all our questions and got us a great deal.we will definitely be back again and refer friends and relatives. More

Strong communication back and forth throughout the process. Video feedback during initial repair and diagnosis was great, and the interface used was great to communicate with the service lead (Chuck). process. Video feedback during initial repair and diagnosis was great, and the interface used was great to communicate with the service lead (Chuck). More