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DePaula Chevrolet

Albany, NY

4.4
4,517 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,517 reviews

August 05, 2024

Tyler O'brien provided outstanding support for our buying experience. He listened to all our needs and created a seamless experience for us. His professionalism was greatly appreciated. More

by Barbara Claus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler O'Brien
Aug 07, 2024 -

DePaula Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Tyler provided you with outstanding support and professionalism during your buying experience. At DePaula Chevrolet, I strive to create seamless experiences for all our customers. I appreciate your feedback and hope to see you again soon! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

July 26, 2024

I asked them to upgrade my magnetic ride control software in my car. They knew nothing about the upgrade and said it wasn't available. I had to give them step by step instruction on how to get it from GM. Ma More

by mveeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Traci Perrigo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

DePaula Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration and appreciate you bringing this to my attention. Please contact me directly so I can address your concerns and work towards a resolution together. I value your feedback and would like the opportunity to make things right. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

July 20, 2024

Friendly Straight forward honest Quick Very efficient Had many options to see on their lot More

by vogel12073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sajad Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler OBrien
Jul 22, 2024 -

DePaula Chevrolet responded

Thank you for choosing DePaula Chevrolet and for sharing your experience with us. We are delighted to hear that you found our team friendly, honest, and efficient, and that you appreciated the variety of options on our lot. We look forward to assisting you again in the future. See you next time! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

July 17, 2024

Khan made my first brand new purchase easy. He is knowledgeable and upfront. He knows the business and will explain everything. Highly recommended. More

by nmp1076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hidayat Ullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

DePaula Chevrolet responded

Thank you for sharing your positive experience with us at DePaula Chevrolet. We appreciate your recommendation and are thrilled to hear that Khan made your brand new purchase easy. We take pride in our knowledgeable and upfront team members, and we are glad that you felt well taken care of. We look forward to welcoming you back in the future! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

July 06, 2024

David, Manny, Aram, and Antonio have been fantastic to deal with in the purchase, finance, and later purchase of extended warranty of my '21 Silverado. These gentlemen thoroughly explained all the in's an More

by tmccarthy8733
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Keller
Jul 09, 2024 -

DePaula Chevrolet responded

Thank you for your kind words and for highlighting the exceptional service provided by David, Manny, Aram, and Antonio during your purchase of the '21 Silverado. We are delighted to hear that they took the time to explain all aspects thoroughly. We look forward to assisting you again in the future at DePaula Chevrolet! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

July 02, 2024

Tyler was lovely! He was helpful and kind, and worked with my preferred budget. Thanks. More

by Michelle v
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler O’Brien
Jul 03, 2024 -

DePaula Chevrolet responded

Thank you, Michelle, for the kind words and 5-star review! We're delighted to hear that Tyler provided you with excellent service, working within your budget. We appreciate your business at DePaula Chevrolet and look forward to seeing you again for your future car needs. Drive safe! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

June 22, 2024

Dave was great to work with - he made the process painless and I got what I needed More

by Cjudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

DePaula Chevrolet responded

Thank you for choosing DePaula Chevrolet, Dave truly appreciates your kind words. I'm thrilled to hear that your experience was seamless and you found exactly what you needed. I look forward to welcoming you back in the future! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

June 21, 2024

This place went above and beyond expectations. Sounds cliché using the word family but the salesman Dan introduced me to his wife and offered half of lunch while I was there. Felt super comfortabl More

by Adamshumway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sajad Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Carll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

DePaula Chevrolet responded

Thank you for sharing your positive experience at DePaula Chevrolet. I'm thrilled to hear that our team, especially Dan, went above and beyond to make you feel like family during your visit. I appreciate your kind words and look forward to welcoming you back for your next vehicle needs. Safe travels! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

June 20, 2024

Antonio was absolutely amazing! He took care of me from start to finish. Everyone was very kind and accommodating. Def will be returning! Highly recommend if you’re looking for a ne More

by Akillian25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sajad Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazir Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Raymond, Antonio Keller
Jun 21, 2024 -

DePaula Chevrolet responded

Thank you for recognizing Antonio for providing such exceptional service! We appreciate your kind words and recommendation. We look forward to welcoming you back to DePaula Chevrolet for your future automotive needs. See you soon! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

June 14, 2024

Tyler was awesome to work with! We will definitely be using him for our future car purchases. 😊 More

by Katerina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 18, 2024 -

DePaula Chevrolet responded

Thank you for choosing DePaula Chevrolet, Katerina! We are thrilled to hear that Tyler provided you with an awesome car-buying experience. We look forward to assisting you with your future car purchases. See you next time! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514