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DePaula Chevrolet
Albany, NY
4,518 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,518 reviews
November 02, 2022
The service was great! Fast add efficient! High quality work for a top notch price! Always treated like a valued family member! Fast add efficient! High quality work for a top notch price! Always treated like a valued family member! More
by DAN FOSTER
Verified CustomerEmployees Worked With
Other Employees :
Nicholas Altieri
November 02, 2022
Very great with answering all questions and the needs that was met. Was seen earlier then just waiting for the appointment time that was met. Was seen earlier then just waiting for the appointment time More
by JANETEATON75
November 02, 2022
Tracy and Dennis are the best. When they are not there Rick will help me as well. They are the best. I will come back and they will continue to get my business. Thank you When they are not there Rick will help me as well. They are the best. I will come back and they will continue to get my business. Thank you More
by SHAVONNE
November 02, 2022
Everything went well. No problems or issues. Satisfied with work that was done and the setvice. No problems or issues. Satisfied with work that was done and the setvice. More
by RJanicke
Employees Worked With
November 01, 2022
My car salesman made me feel very comfortable. He explained everything in plain English and made it very understandable.I feel he is there to take care of me , even after I leave. He explained everything in plain English and made it very understandable.I feel he is there to take care of me , even after I leave. More
by Drylock
November 01, 2022
What can I say good service. Good tech got me in and out.will use again. Good tech got me in and out.will use again. More
by sk67c20
Employees Worked With
November 01, 2022
George was exceptional. He was warm, knowledgeable and found exactly the car I was looking for! I'm extremely happy with my new car and will recommend DePaula and George to He was warm, knowledgeable and found exactly the car I was looking for! I'm extremely happy with my new car and will recommend DePaula and George to everyone I know! He has a positive attitude and great energy to be around too! You can tell he's trustworthy and cares. Great people and a great experience all-around! More
by scannoe
November 01, 2022
William Green was a pleasure to work with. Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales m Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales managers who worked behind the scenes, who made mistakes and Mr. Green had to answer for them. First it was “we forgot to add sales tax”. The sales tax was $1600. Yet the monthly increase on a 66 month loan went from $411 a month to $443 a month. Something didn’t add up. Made me extremely uneasy about the whole thing. Then finance tried to get me to agree on a 4.99% term without checking with SEFCU who was my choice for financing. I end up getting SEFCU’s lowest rate of 4.24%. Then there was an issue with only getting 1 key fob. Which I have to say didn’t surprise me. I’m sure if I went in to buy a $51k vehicle and not a $21k vehicle I would have been treated much different from the sales managers and finance. Fortunately William was a pleasure to work with and the deal was done. More
by dkjr56
