DePaula Chevrolet

The Service Center is a rip-off. I went in for a vehicle inspection of my 2021 Mazda CX5 with 24k miles, and left with an estimate for brake pads & rotors for $1,400. On a previous o I went in for a vehicle inspection of my 2021 Mazda CX5 with 24k miles, and left with an estimate for brake pads & rotors for $1,400. On a previous oil change visit they told me I needed tires & alignment. All of it sounded suspicious, so I took my car to my long-time private mechanic who told me I didn’t need anything done to my car, AND even if I did need brake work, DePaula’s quote was $1,000 more than he charges. I’ll never go back there- they’ve list a customer! More

The service we receive is consistently excellent. Service rep. Luis communicates in layman terms and creates a positive experience for the customer with recommendations and reasonable costs. Service rep. Luis communicates in layman terms and creates a positive experience for the customer with recommendations and reasonable costs. More

Excellent service, timely transaction, fair pricing and a great collection of vehicles to choose from. great collection of vehicles to choose from. More

Dave, Allison, Randy, Ethan & Manny are stellar! Best experience I’ve had by far, this team assisted me in purchasing my dream truck. Thank you all! Best experience I’ve had by far, this team assisted me in purchasing my dream truck. Thank you all! More

Quick response, organized, helpful, customer oriented, no pressure sales. Liked Tyler O’Brien in sales. pressure sales. Liked Tyler O’Brien in sales. More

Excellent people to work with the sales team is great and my personal sales person Danny was outstanding my personal sales person Danny was outstanding More

Best vehicle buying experience I’ve ever had all thanks to Tyler O’Brien. Give that man a raise! to Tyler O’Brien. Give that man a raise! More

Depaula Chevrolet is a great place to buy motor vehicles with excellent service it’s the only place I recommend for your new car with excellent service it’s the only place I recommend for your new car More

He didn’t come out to help with the finance paperwork. Had a week to get the finance paperwork ready and left before it could be printed out. It seemed as soon as no warranty was needed, Manny stopped car Had a week to get the finance paperwork ready and left before it could be printed out. It seemed as soon as no warranty was needed, Manny stopped caring about the deal. More

This place SUCKS absolutely APPAULING CUSTOMER SERVICE ! The service manager Tricia is super rude and disrespectful. Making comments as though I was a liar. I brought my car in to be inspected they failed i The service manager Tricia is super rude and disrespectful. Making comments as though I was a liar. I brought my car in to be inspected they failed it due to crack in the windshield on my passenger side which was there last year and they passed it he said it didn’t abstruct my view so it’s fine. I have proof they passed it because thankfully I keep my receipts and attached was a service recommendation for windshield replacement. Now why would they put that if I didn’t have the crack there last year? I have had NOTHING BUT ISSUES with my vehicle since I bought it here. Every time I bring it in to be seviced they have a problem with fixing it. Took me weeks to even get in and have my AC fixed which was under warranty. Then I had called because it was leaking pink stuff and they said they couldn’t get me in for another almost month. Then my sunroof went which was also under warranty and it was stuck open I explained that to them it rained for 1 week I had to put plastic on me sunroof because they couldn’t get it in for 3 weeks BOTH times my car needed services they kept it for 2+ weeks and never provided me with a vehicle so I can get back and fourth from work and to get my 2 children who are under the age of 5. I had to fight with them to get me a car and they only paid for one for 3 days and that’s only because I had to argue and fight for one. I will NEVER purchase another vehicle or have one serviced at Depula Cheverolet again! Leaves such a bad taste in my mouth. Everytime I had an appointment I sat for awhile. For instance my last appointment for 2:00 and they told me it was an hour to an hour and a half wait!! Why do we even make appointments then? ESP when people live an hour away and sit with their cars? More