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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,275 Reviews

3,275 Reviews of DeNooyer Chevrolet - Service Center

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November 05, 2022

Every visit for service is always a pleasure. No matter what work is being done, I know it’s right every time. Your service reps are always friendly and get the work orders done quickly and effic More

by DQSHADOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris service representative
Nov 09, 2022 -

DeNooyer Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Denooyer Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

Absolutely cluster fk - been there 4 times and still don’t have what ordered- beyond upset- been there between days for 18 hours and still don’t have my front mud flaps and the back mud flaps r a joke More

by kelly2351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel DeNooyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Germano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

DeNooyer Chevrolet responded

We regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 458-7700 when you have a chance. Thank you, and we look forward to hearing from you.

Nov 18, 2022 -

kelly2351 responded

I’m done just want my front mud flaps that I paid for

November 03, 2022

Excellent as always. Service makes me always want to buy all my new cars at DeNooyer! More

by Sorelle Brauth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 06, 2022 -

DeNooyer Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at DeNooyer Chevrolet! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 02, 2022

I was not happy about the price adjustment I wasn’t made aware of before I picked up my car. I had never paid a diagnostic fee and was charged one this visit. I’ve bought my car here and been servicing here More

by FRANASIA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwane Lockrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 02, 2022

Chris is service is very professional. His attention to detail and his ability to explain what work was done in simple terms was appreciated More

by TNADOLNY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 06, 2022 -

DeNooyer Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Denooyer Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 30, 2022

It's a good place to get a truck or a car and everyone is friendly More

by TIMHARR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Nov 03, 2022 -

TIMHARR10 responded

Yes everyone is friendly and its a good place to get a car or truck and they have good service

October 29, 2022

Easy to work with. Very accommodating. The people are very polite. Very nice waiting room More

by RJACOBS4758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 29, 2022

Thank You, Every one was exceptionally courteous and professional. I have never had an easier factory recall experience. Andrew F. Baker More

by AFBAKERENTERPRISESLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ St.Claire
Nov 02, 2022 -

DeNooyer Chevrolet responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 28, 2022

Dwane is a great service writer to work with. He explained everything being done with detail and work was done in a timely manner! Denooyer Chevrolet has been a great experience thus far for purc More

by JGULNEKJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

DeNooyer Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Denooyer Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 26, 2022

Bob was great in getting me in for my 8 am appointment and out within the hr for my check engine light and repaired too! More

by DOMINIC hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Oct 31, 2022 -

DeNooyer Chevrolet responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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