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DeNooyer Chevrolet - Service Center

Colonie , NY

4.5
3,095 Reviews

3,095 Reviews of DeNooyer Chevrolet - Service Center

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August 11, 2024

Couple things. 1. I put into your online schedule what I want done. When I call I convey what I want done. When I come in to drop off my vehicle I am asked wha More

by keelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwane Lockrow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

DeNooyer Chevrolet responded

We regret your most recent visit with us was not up to the standards we strive for. Here at DeNooyer Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (518) 458-7700 to discuss ways we can better serve you in the future.

Aug 16, 2024 -

keelma responded

Thanks for the response. I would like to provide an update. I called DeNooyer 2 days ago to express my concern with the service. I was out through to my service advisor Dwane. I left a voice mail asking him to call me back. I have not received a return call. I was trying to give DeNooyer another shot at servicing my vehicle. The service has been underwhelming to say the least. If I had to rate again it would not be 4 stars. As for reaching back out to DeNooyer, if you are interested in hearing what I have to say, check with the service advisor and return my call. Thanks

August 09, 2024

Fast efficient thorough and competitively priced. I didn’t feel pressured, no attempts to over sell me on anything I didn’t need. Courteous and professional staff. Highly recommend. More

by OEL3037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

DeNooyer Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing DeNooyer Chevrolet, INC. and we hope to see you again soon! Thanks for the recommendation, and have an amazing day!

August 09, 2024

Great service great people love getting my car serviced there I will always return thanks More

by MRGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2024

went to Denooyer cause the screen did not work left the car with service dept they provided ride home and back to service when car was ready good job More

by ccunning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

DeNooyer Chevrolet responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2024

took my vehicle right in kept me informed and timely completion. Price was under quote. More

by DH235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

DeNooyer Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 05, 2024

Just purchased my 4th silverado at denooyer chevrolet, I worked with Scott and John. They got me a fair and honest deal and I'll be back for my 5th silverado with out a doubt! More

by mspags32086
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fyvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 04, 2024

Amazing dealership,no time wasted and all the great people work together making things efficient More

by bdscene3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fyvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bulson
Aug 07, 2024 -

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

August 03, 2024

Akiem was excellent to work with on my first visit to the Service Dept. since my recent new car purchase. He was very helpful and provided excellent customer service. Thank you! More

by hap9541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

DeNooyer Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at DeNooyer Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2024

Very helpful and professional thank you very much 15 word minimum for review is dumb More

by patrick.strollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thought his name was bob and cody
Aug 04, 2024 -

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 01, 2024

My truck needed a Valve Body which was on back order so my truck was there for seven weeks. Cody (service manager) offered to reimburse me my June and July payment. They haven't done so and I have idea why More

by JBELLI400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody - Service Manager, Chris - Work order tech
Aug 04, 2024 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us.

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