DeNooyer Chevrolet - Service Center

Sold us a warranty and had little knowledge of what was covered. Bought used truck and ball joint broke before first oil change. We had to pay for fix. Had to pay for tow that was told was covered under wa covered. Bought used truck and ball joint broke before first oil change. We had to pay for fix. Had to pay for tow that was told was covered under warranty but no one at dealer had inform where to turn bill into. Very disappointed More

Made an appointment for service and was supposed to a loaner vehicle. I arrived only to find no one knew anything about the vehicle. I was told the guy that does that comes in”around” 8. The whole idea loaner vehicle. I arrived only to find no one knew anything about the vehicle. I was told the guy that does that comes in”around” 8. The whole idea of a loaner was so that I would be able to be at work on time - at 8! I settled for the ride share LYFT service and arrived at work at 8:15. 15 minutes late. Dropped me vehicle off for a 7:30 appointment never got it back until after 2 PM. Then they tried to charge me although the vehicle has a service contract. Very disorganized service department. Need a serious overhaul and leasership More

Courteous and professional service. Provided me ride to work while my vehicle was being worked on. Provided me ride to work while my vehicle was being worked on. More

Went in for an oil change. The Service advisor told me I needed new brakes on all 4 wheels. The current front brakes were done less than a year ago. I was shown a picture of a The Service advisor told me I needed new brakes on all 4 wheels. The current front brakes were done less than a year ago. I was shown a picture of a front wheel which did not show the pad.so I could not see if it was worn out. I was shown a picture of the rear drum which had rust on the surface of the drum. I was told the rust meant I needed new rear brakes. Quote was written for new rear rotors and pads but my 2015 Sonic has rear drums. Could not see the condition of the rear shoes. Why would the service advisor look up prices for rear disk brakes when the car has rear drums? Now I have to get a 2nd opinion on the brakes because I'm being told the pads are shot when they were replaced less than a year ago. More

I received excellent and timely service. The tech was pleasant and very helpful. I'll choose De Nooyer for all my service. The tech was pleasant and very helpful. I'll choose De Nooyer for all my service. More

Dwane was extremely helpful with scheduling my 2024 Colorado accessory installation. Everything was perfectly sized and installed Colorado accessory installation. Everything was perfectly sized and installed More

Service is fast, reliable and affordable. Dewane is fantastic at keeping me informed at every part of the service Dewane is fantastic at keeping me informed at every part of the service More

Initially I was not having a great experience, but Angela Stevens made everything all right. The service department manager George interaction and connecting me with be body shop. The body shop Manager Larr Stevens made everything all right. The service department manager George interaction and connecting me with be body shop. The body shop Manager Larry Mattice did a great job with the communicating, estimating, repairs and painting. The Sales Manager Jeff Maltbie provided me a great loaner vehicle and had the ceramic coating reapplied. The truck turned out great it is like driving a new car again. More

Thorough job. They kept me informed about the job and status of truck. Thank you They kept me informed about the job and status of truck. Thank you More

First service was fast and efficient, appreciate that with a busy schedule. Steering wheel was dirty/sticky with dirt/oil debris - have heard that from two other family members prior to this visit and to with a busy schedule. Steering wheel was dirty/sticky with dirt/oil debris - have heard that from two other family members prior to this visit and today was similar result. More