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DeNooyer Chevrolet - Service Center

Colonie , NY

4.5
3,148 Reviews

3,148 Reviews of DeNooyer Chevrolet - Service Center

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August 12, 2023

Cordial Overpriced Work done was good but gave estimate on further work not needed.now More

by ALMORRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris in service department was professional
August 12, 2023

Only good thing was I got a same day appointment. I Asked for Full Synthetic oil change, rotation and put on new registration. No indication at all that Synthetic oil was used. Not on receipt or on More

by dc2nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
August 11, 2023

Appointment was made for recall upon arrival was told no parts this was third time More

by BROSE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon Cordi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (518) 458-7700 so we can work towards a resolution.

August 10, 2023

Staff was professional and polite. Service members were thorough and quick. I waited for my service to be done and the waiting area was clean and comfortable. I will be back and cont More

by CHILLYWILLIES385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 10, 2023

They were very negligent and look past the Diag and did not process the car. Court waited there for a while. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyrsten Changa
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

The service manager in the Service department Never call customers back requiring an issue on a vehicle. Always have to leave a voicemail and never get a call back. Even after multiple calls More

by kendrakilcullen225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Finney
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

They are very helpful and courteous. I noticed there is no longer bottled water that was always a nice option More

by WWADSW5357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BOB ?
August 08, 2023

Everything went great the service advisor bob explained everything to me and was very helpful on getting me home in a lift ride More

by ronbuckleyjr721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Murphy
August 06, 2023

Dropped my truck off to have it serviced. I was kept up to date on the progress and was addressed by a friendly staff when I picked it up. More

by earlalberti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden did a great job
Jan 24, 2024 -

DeNooyer Chevrolet responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2023

Nice, small dealership. Good. customer service. Nice, small dealership. Good. customer service. Clean very satisfied More

by DOMINICK IERACI
Recommend Dealer
Yes
Employees Worked With
Gianni Leto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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