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DeNooyer Chevrolet - Service Center

Colonie , NY

4.5
3,148 Reviews

3,148 Reviews of DeNooyer Chevrolet - Service Center

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August 30, 2023

Oil filter and drain plug were loose. ... leaked oil all over my driveway..... had to add 2 quarts... I'm lucky I made it home.... will never be back there for service again... next tru More

by tmaxx79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwane Lockrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 458-7700 when you have a chance. Thank you, and we look forward to hearing from you.

August 29, 2023

Greeted with great customer service and my service was speedy! Received a text message when work was completed. More

by scharwilks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

I had an appointment for 7:30am I needing my truck by 12:00pm and it was finished by 9:00am , my service advisor was quick and friendly More

by .Lily Trombley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jan 24, 2024 -

DeNooyer Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

Service was good, car was ready in a timely fashion. Would come back in the future. More

by LINDAMCARR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2023

Service department treated me great, as they always do. In and out in a timely manner. More

by JGSLEEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

very profeesional friendly thank you Kresten answered all my questions and thank you John D.great people to work. More

by DLEMNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DiGregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Germano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrsten Changa
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

I was never contacted when my car has done, and never told that my NYS inspection could not be completed. Now I need to drop off my car again. Did not receive the usual text messages to confirm my car wa More

by ARROGOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ St.Claire
August 19, 2023

I bought 4 new tires. My son in law noticed a couple weeks later one tire was very low ,going flat Filled it with air and made appointment with Denooyer to see what was wr More

by WHITEY47
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Chris Aloisi
Jan 24, 2024 -

DeNooyer Chevrolet responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please get in touch with us at (518) 458-7700 so we can work towards a resolution. We look forward to hearing from you.

August 19, 2023

John Cordi and his crew did an amazing job fixing my issue and going above and beyond to help me have an incredible experience. More

by HMNAFTRALL1138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at DeNooyer Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2023

They were quick in getting my car in and serviced on a day convenient for me. More

by SMANGINI32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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