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DeNooyer Chevrolet - Service Center

Colonie , NY

4.5
3,148 Reviews

3,148 Reviews of DeNooyer Chevrolet - Service Center

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September 10, 2023

Consistent excellent service. Staff friendly quality of work good. Would recommend their service center to others More

by dringler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ St.Claire
Jan 24, 2024 -

DeNooyer Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at DeNooyer Chevrolet, INC.! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 10, 2023

Their customer service is horrible. They have not called us back in almost 2 months even after multiple phone calls and messages left. More

by meaganwilli1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Finney
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Akiem Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ St.Claire
Jan 24, 2024 -

DeNooyer Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

September 09, 2023

when I arrived for my appointment Mr Lockrow was the only attendant there. He was eating so after abt 5 min he didn't acknowledge me so I asked if he was the only person there. He said yes. I then said I tho More

by SISSIE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwane Lockrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

The service department was very helpful and service did not take long while I waited. More

by DGOYER711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
September 04, 2023

John Atwood is great he took care of the problem that someone else drop the ball on. More

by FAST10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Akeem was right on with his recommendations and prompt. Excellent service and right on time. More

by ehajj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

I Was only in for a car inspection and did not have much interaction with staff More

by dcokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

September 01, 2023

Brought car in for inspection and asked service advisor for advice on what maintenance services I would need and timing? He was very informational and I took care of a number of services that day and got More

by 0311riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Aloisi
Jan 24, 2024 -

DeNooyer Chevrolet responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2023

An hour appointment turned into a 2 hour appointment for my first free oil change. They also didnt put a reminder sticker on my windshield. After not receive a text from Brendan I had to go find who had my More

by jwessels707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sanderspree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DeNooyer Chevrolet responded

We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (518) 458-7700 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

August 31, 2023

nothing but the best great quality friendly customer service great quality of work I will be back More

by Luis068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ St.Claire
Jan 24, 2024 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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