DeNooyer Chevrolet - Service Center

I brought my brand new vehicle there for an oil change and tire rotation. I received a call telling me my tires a as bare as a babies bottom which makes no sense because it only has 16000 miles and was se and tire rotation. I received a call telling me my tires a as bare as a babies bottom which makes no sense because it only has 16000 miles and was serviced in March and my tires were still like brand new. I spoke to a supervisor who said the manufacturer will only warranty 50%. I told George I am not authorizing anything but would like a quote. Next thing I know 1 hr later I received a call from the technician Akiem stating they are taking my tires off the rims and switching them out and doing an alignment. I quickly call and they already had my tires off. I told them I didn’t authorize any of this and I want my tires put back on my vehicle and was told I had to wait until the next day for this to happen as it was the end day.. this is unacceptable and unprofessional. I have no way of knowing that the tires they put back on my vehicle are the true ones that were on when it went in. Again I bought this vehicle brand new with not even 20 miles from them Aug of 2022 had it serviced in March of 2023 at Mohawk Chevy which I provided the tread was like new- so it makes no sense that now they are all horrible… they kept back tracking what they said also about the condition of my tires when being questioned but the fact they took my tires off my vehicle without authorization is unsettling!!! More

On time and communication was great. Great service. I will definitely use the service again and refer friends. Great service. I will definitely use the service again and refer friends. More

Gene Gardy is the best salesman. He goes above and beyond. The rest of the team was very helpful. He goes above and beyond. The rest of the team was very helpful. More

Great service. Fast and had my car back in a day after a warranty issue! Fast and had my car back in a day after a warranty issue! More

Terrible. I am done using Denooyer for anything. Z z z z z z z z I am done using Denooyer for anything. Z z z z z z z z More

Treated well while dropping off vehicle. Disappointed with two different recommendations for service. On the phone was discussed that I should have 50,000 mile service, while writing up my v Disappointed with two different recommendations for service. On the phone was discussed that I should have 50,000 mile service, while writing up my vehicle was told services like that were 30,000 & 60,000. All should get on the same page. Customer waiting area had three TV’s not one was on. Also feel waiting area could use an update. More

Overall service for 8 years was good. Last experience was so bad we're not going back soon. We'll give them a year or so to sort things out. June 2023 Last experience was so bad we're not going back soon. We'll give them a year or so to sort things out. June 2023 More

I’Im very pleased with this dealership. Will only go here for our vehicles and repairs. Will only go here for our vehicles and repairs. More

My vehicle continues to have front brake squealing noise. Tech has been unable to diagnose the issue due the noise allegedly does not occur when the vehicle is test driven. Tech has been unable to diagnose the issue due the noise allegedly does not occur when the vehicle is test driven. More

Communication was much better than the prior dealership and also was very easy to talk to someone on the line . and also was very easy to talk to someone on the line . More