3,144 Reviews of DeNooyer Chevrolet - Service Center
Excelletn and Efficiernt The service and the staff were exceptional. I think they are some of the best in the capital district. I would recommend them to anyone. The service and the staff were exceptional. I think they are some of the best in the capital district. I would recommend them to anyone. More
Routine service. Be sure to check if you requested any extra things to be done. They don't always follow through completely.The technicians seem to miss some things. M Be sure to check if you requested any extra things to be done. They don't always follow through completely.The technicians seem to miss some things. Maybe they are being pushed to get work done quickly so they finish is less time than they are billing for. More
Vibration in engine and car when RPMs drop to around 1200 I brought the vehicle in based on an in car evaluation by one of your asst service managers. He called me to tell me to set up a service appt as he h I brought the vehicle in based on an in car evaluation by one of your asst service managers. He called me to tell me to set up a service appt as he had found some info to correct the problem. On 3/21/18 I brought my car in. The rep that handled the service came to me and said your "experienced" tech could not duplicate the problem. They stated the car is performing properly. I left not at all pleased with DeNooyer. The car still does the same noticeable vibration when the tach reaches arnd 1200 either accelerating or decelerating. So I have no confidence in having my vehicle serviced by Denooyer. More
Excellent As Usual Brought my truck in for an issue with the locking on the tailgate and it was repaid in a timely manner. The service staff is very friendly. Brought my truck in for an issue with the locking on the tailgate and it was repaid in a timely manner. The service staff is very friendly. More
Oil Change Friendly fast check-in. Turn around for service really good. Jason came out to waiting area to check on how things were going. Service check out was f Friendly fast check-in. Turn around for service really good. Jason came out to waiting area to check on how things were going. Service check out was fast and courteous. More
Great experience Awesome customer service. Fast turnaround. This was my first time there and I would absolutely recommend this place to anyone. They seemed like an Awesome customer service. Fast turnaround. This was my first time there and I would absolutely recommend this place to anyone. They seemed like an honest group. More
Awesome service The service guys and gals are all around helpful and friendly feel like family whenever I am there not just saying that because my brother Chris Smith The service guys and gals are all around helpful and friendly feel like family whenever I am there not just saying that because my brother Chris Smith works there as a car salesman need a car go see him all around great company More
Expert Service Setting a service date was smooth and polite. On arrival , was greeted warmly and assisted from the car to the Service Manager.The Service Manager too Setting a service date was smooth and polite. On arrival , was greeted warmly and assisted from the car to the Service Manager.The Service Manager took my service order promptly , stated about the time required to do the work and called me as soon as the work was completed which was in less time than he had thought . Excellent service and a nice waiting room More
Another Great Experience Check Engine Light came on while out of town. Scheduled an appointment with ease online. Greeted & checked in right away. Explained a few "symptoms" Check Engine Light came on while out of town. Scheduled an appointment with ease online. Greeted & checked in right away. Explained a few "symptoms" that the truck had and went to the Customer Lounge. Within 45 minutes Service Advisor explained truck was diagnosed & repaired all under Warranty. Yet again, Another GREAT Service Experience at DeNooyer Chevrolet. More
First service on my CPO vehicle I had a small punch list and routine service due on my 2016 Silverado 3500HD. Extremely efficient (thanks Duane), well orchestrated group. Loaner pro I had a small punch list and routine service due on my 2016 Silverado 3500HD. Extremely efficient (thanks Duane), well orchestrated group. Loaner provided and extra effort made to complete the job despite the dreadful weather. No surprise charges and very flexible in terms of honoring the warranties I purchased during the sale from DeNooyer. Ryan R. extremely helpful, and led me by the hand through this unfamiliar initial servicing process. Great job guys! Uncommon, but as it should be when choosing dealer service centers! A+! More