3,144 Reviews of DeNooyer Chevrolet - Service Center
Service was very quick with no issues . I dropped off the vehicle and was informed very quickly about the status of what the technician found. . I dropped off the vehicle and was informed very quickly about the status of what the technician found. More
High satisfaction I have always felt great about DeNooyer. I have done 3 car deals here. They have always been great on service, customer oriented, and never snotty or I have always felt great about DeNooyer. I have done 3 car deals here. They have always been great on service, customer oriented, and never snotty or pushy. They also don't do obnoxious advertising which is one reason I refuse to ever do business with certain competition. More
Service The service dept. was professional and helpful. The appointment was handled over the Phone, Kat was able to get me the time I needed to have the work The service dept. was professional and helpful. The appointment was handled over the Phone, Kat was able to get me the time I needed to have the work done. The work was completed in a timely manner. More
Could be better The service was outstanding. The problem I had was I called and purchase tires and asked them to install them with my oil change. There was confusion The service was outstanding. The problem I had was I called and purchase tires and asked them to install them with my oil change. There was confusion and ended up taking four hours for oil change and four new tires. They need to communicate better between departments More
Scheduled maintenance Went in for scheduled maintenance. Very friendly service. Very speedy and fair priced. Got me in and out as scheduled. Much better than the instant oi Went in for scheduled maintenance. Very friendly service. Very speedy and fair priced. Got me in and out as scheduled. Much better than the instant oil places. No pressure and much better service More
Routine service Left message requesting oil change for specific day and time. Call was returned and appointment set. We arrived on time and service was performed in Left message requesting oil change for specific day and time. Call was returned and appointment set. We arrived on time and service was performed in a timely fashion. Service advisor is friendly and knowledgable. More
Service visit for oil change and tire rotation Dwane treats us awesome! We wouldn’t go anywhere else! Everyone at dealership is great! Vehicle was ready within an hour. We will buy our next vehicle Dwane treats us awesome! We wouldn’t go anywhere else! Everyone at dealership is great! Vehicle was ready within an hour. We will buy our next vehicle there. More
Routine Maintenance I had.my 2nd routine maintenance with an oil change and tire rotation. As soon as I went into the service center, Matt Ross greeted me immediately a I had.my 2nd routine maintenance with an oil change and tire rotation. As soon as I went into the service center, Matt Ross greeted me immediately and asked why I was there. I told him I had a scheduled appointment. He was very pleasant and accommodating. Since I was waiting for this service, Matt asked if I knew where the waiting room was. He said he would come and get me when it was completed. Forty-five minutes later he came and told all was fine. I had a very good experience. More
Service Shop literally forgot about my car. I bought my car in for an oil change an hour early. I called ahead of time to ask if they were busy and if so I would wait until my appointments regul I bought my car in for an oil change an hour early. I called ahead of time to ask if they were busy and if so I would wait until my appointments regular time. They told me "no, bring it in" and so I did. I didn't end up getting my car back until an hour after my original time. In total I waited 2 hours for an oil change. When I went to ask about my car I was told "Oh I paged you, you didn't bear?". First off there was no page as I was in the waiting room the whole time. Secondly, they came and got every other customer to tell them their car was ready. Clearly the folks at the desk just forgot entirely or couldn't be bothered to come get me. Never again will I use this service Shop for anything. More
Quick and easy! Great experience. Called and scheduled the appointment quickly over the phone. Drop the truck received text updates on when it started n When service Great experience. Called and scheduled the appointment quickly over the phone. Drop the truck received text updates on when it started n When service was complete and a follow up phone call when it was complete which was two hours quicker than Expected . Great job! More