3,089 Reviews of DeNooyer Chevrolet - Service Center
Equinox Like the vehicle, great service.any issues,they get addressed. I would like to purchase another one, when the time comes. Great place to purchase a ve Like the vehicle, great service.any issues,they get addressed. I would like to purchase another one, when the time comes. Great place to purchase a vehicle. More
see below Always get great service. Mattt Ross is the best. Always enjoy the atmosphere. Everybody is very courteous and professional. The waiting room is al Always get great service. Mattt Ross is the best. Always enjoy the atmosphere. Everybody is very courteous and professional. The waiting room is also very pleasant. More
Terrible I needed work done that was covered under my warranty. I was told they found an additional problem which wasn’t covered that would cost $500 extra. I I needed work done that was covered under my warranty. I was told they found an additional problem which wasn’t covered that would cost $500 extra. I questioned this and asked for the old parts to be put in my car. They weren’t there when I picked up car. I tried calling that night but I couldn’t get anyone to talk to. I am very upset with the service and I would not buy s vehicle here if this is the questionable service they supply. More
Issue with my radio shutting off I want to thank Ken at the service desk. I had a bad experience at another body shop that did a terrible job and I had issues that stemed from them bu I want to thank Ken at the service desk. I had a bad experience at another body shop that did a terrible job and I had issues that stemed from them but I pulled in and Ken helped me a lot of over due maintenance that my car needed,luckily for me everything was covered under warranty but Ken did a great job helping me with the original issue and found other issues that I fixed perfectly with the help of Brandon! I want to thank you for you service and thanks to Ken I know you guys are also a body shop,I will be continuing my services here from now on! Thank you very much Ken and Brandon for you great service More
My first service. this was my first service and no one i dealt with, except for Akiem, was particularly friendly. Anastasia, instead of using google maps to look up this was my first service and no one i dealt with, except for Akiem, was particularly friendly. Anastasia, instead of using google maps to look up the actual address where i was going in the shuttle, just searched the city, which put me outside the shuttles radius by 2 miles. she happily told me that there was nothing she could do. I then asked to speak with the manager. The manager called me back and resolved the issue by providing me with a rental car for the day. this was greatly appreciated but totally unnecessary and could have been avoided all together had Anastasia just looked up the address. when i arrived at my first service i was begrudgingly greeted by Dan. Dan seemed more interested in telling me that they don't give out rental cars for just oil changes then he did in checking me in for my first service. he didn't even know the back story and why i was being given the car. he then promptly called the manger without even asking me if i would mind holding. after a brief conversation with the manager he curtly pointed me in the direction of the rental agent, stating that "when you're done with him, bring me your keys". Akiem, the rental agent, was great and super helpful and friendly. when i returned to pick my vehicle up i was again by an unfriendly youngish woman behind the glass window. She just handed me by paperwork and didn't even explain to me the services that were preformed. she just point to my receipt and said that "it's explained somewhere in that paragraph". I'll give them a second chance. My next service is August, if it's the same i will not be going back there. There are plenty of other options in this area. Th More
Service was very quick with no issues . I dropped off the vehicle and was informed very quickly about the status of what the technician found. . I dropped off the vehicle and was informed very quickly about the status of what the technician found. More
High satisfaction I have always felt great about DeNooyer. I have done 3 car deals here. They have always been great on service, customer oriented, and never snotty or I have always felt great about DeNooyer. I have done 3 car deals here. They have always been great on service, customer oriented, and never snotty or pushy. They also don't do obnoxious advertising which is one reason I refuse to ever do business with certain competition. More
Service The service dept. was professional and helpful. The appointment was handled over the Phone, Kat was able to get me the time I needed to have the work The service dept. was professional and helpful. The appointment was handled over the Phone, Kat was able to get me the time I needed to have the work done. The work was completed in a timely manner. More
Could be better The service was outstanding. The problem I had was I called and purchase tires and asked them to install them with my oil change. There was confusion The service was outstanding. The problem I had was I called and purchase tires and asked them to install them with my oil change. There was confusion and ended up taking four hours for oil change and four new tires. They need to communicate better between departments More
Scheduled maintenance Went in for scheduled maintenance. Very friendly service. Very speedy and fair priced. Got me in and out as scheduled. Much better than the instant oi Went in for scheduled maintenance. Very friendly service. Very speedy and fair priced. Got me in and out as scheduled. Much better than the instant oil places. No pressure and much better service More