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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,275 Reviews

3,275 Reviews of DeNooyer Chevrolet - Service Center

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March 04, 2020

The service department was very professional and I was in and out at time scheduled. They even called me on my phone in the waiting room when my car was ready. More

by RAYBONE58
Recommend Dealer
Yes
Employees Worked With
Scott Towne
Mar 08, 2020 -

DeNooyer Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing DeNooyer Chevrolet and we hope to see you again.

March 03, 2020

I am receive the best service from my service advisor Dwayne Lockrow. He thoroughly explains everything and does not try to sell me unnecessary services. More

by DeonnaB
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

DeNooyer Chevrolet responded

Hi, we're happy you found Dwayne to be so helpful during your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 29, 2020

came in for oil change n tire rotation. found bolts cross threaded and now tire sensors are messed up! I'll be calling!!! Cant believe More

by CREARDON0
Recommend Dealer
No
Employees Worked With
Scott Towne
Mar 15, 2020 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 703-8851 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 28, 2020

Very excited to be able to say very fast and friendly also done I a very fast manner. Great work. Would recommend them to anyone for sure More

by januszewski
Recommend Dealer
Yes
Employees Worked With
Steve Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

DeNooyer Chevrolet responded

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

February 27, 2020

It was nice very clean and worker very friendly and I drop my car off and 25 minutes later I got a text that it was ready so speed in a good factor More

by JODICUSACK2
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiera cusack, Rebecca Hanley, DJ St.Claire
Feb 29, 2020 -

DeNooyer Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

February 27, 2020

Dwane in-service department was absolutely amazing to deal with. He was super professional and took the time to explain everything in detail to me. He is amazing at his job. I would 100% bring my vehic More

by JDEFAZIO
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2020 -

DeNooyer Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

February 27, 2020

I was comfortable and more satisfied with the experience after reaching out to Jonathan Cordi for assistance. He does an excellent job with customer service and will likely reach out to him again for future More

by rcooper50
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2020 -

DeNooyer Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a great day!

February 27, 2020

Told I shouldn't drive vehicle had to get it towed in, yet they said nothing was wrong. Service rep Jon A. did not return my calls was very condescending when I spoke to him, did not answer my questions. More

by PAULEYGP37
Recommend Dealer
No
Employees Worked With
John Atwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 703-8851 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 26, 2020

Great, thorough service! The service team were careful and thorough in evaluating my service needs. They took the needed time to source the correct parts and completed my re More

by C PAUL LANDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, Service Consultant; Brandon Craig, Service Technician
Feb 29, 2020 -

DeNooyer Chevrolet responded

Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! Take care.

February 26, 2020

the service dept was true to their word...when I was making the appointment to drop it off so they could do the work first thing in the morning the girl said if I had no plans I could wait and the would More

by DGERDING1955
Recommend Dealer
Yes
Employees Worked With
Scott Towne Service Advisor, Scott Towne
Feb 29, 2020 -

DeNooyer Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at DeNooyer Chevrolet. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Take care.

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