DeNooyer Chevrolet - Service Center

It was a great service got done what I needed and Deanne was really good experience on the phone would use the service anytime I need too was really good experience on the phone would use the service anytime I need too More

10k service scheduled on line.vehicle was taken in on time,service performed promptly.In and out of the service department in 1 hour.Very pleased with the experi scheduled on line.vehicle was taken in on time,service performed promptly.In and out of the service department in 1 hour.Very pleased with the experience More

Jonathon was very friendly and explained everything to me. John Zimmerman was my technician who did an excellent job. Because of the Coronavirus, everything was really clean and they made sure consumers me. John Zimmerman was my technician who did an excellent job. Because of the Coronavirus, everything was really clean and they made sure consumers and employees are safe! Thank you DeNooyer! More

Quick in and out Fast oil change and multi point inspection. Recall was noticed and fix performed during the visit. As a courtesy for customers I would recommend at le Fast oil change and multi point inspection. Recall was noticed and fix performed during the visit. As a courtesy for customers I would recommend at least cleaning the cars during recalls. The inconvenience of bringing the car to the dealership should be tempered with some benefit to the customer. happy customers are repeat customers. When I lived in the south whenever I brought my car in for service the dealership ran the car through the car wash and wiped down the interior and vacuumed the carpets. That is 5 star service! More

Thank you for getting my car in and out with everything going on really appreciate your hard work. Stay safe. Thank you again for everything going on really appreciate your hard work. Stay safe. Thank you again for everything More

Consumer Beware This review is long overdue. I was a long time customer of DeNooyer Chevrolet. Everything was great...until it wasn't... In December, 2016, I rec This review is long overdue. I was a long time customer of DeNooyer Chevrolet. Everything was great...until it wasn't... In December, 2016, I received repairs on my 2011 Chevrolet Avalanche’s front differential. At the time of the repair, I had requested the damaged front differential be replaced with new parts in order to extend the warranty of the repair. I was informed that the replacement parts were obsolete and a rebuild would be necessary. In April, 2018, I took my vehicle to NorthStar Chevrolet located in Clifton Park, NY for routine maintenance. Typically, all service is handled by DeNooyer Chevrolet (whom I purchased the vehicle from), but DeNooyer Chevrolet was unable to accommodate my last minute request for service and NorthStar Chevrolet was. Upon completion of the repairs, and having the vehicle in my driveway for a couple of days, I discovered an oil leak. I returned the vehicle to NorthStar to ensure the oil reservoir wasn’t just overfilled, or the oil filter wasn’t fully tightened. NorthStar Chevrolet informed me the oil leak was coming from the front differential. They indicated they wouldn’t know the nature or cause of the leak until they could take the front differential apart. I asked them to proceed with diagnosing the problem, but not to proceed with the repair because I wanted to speak to DeNooyer if the repair needed was extensive. NorthStar called me back and indicated the damage to the front differential was due to a bad repair performed by DeNooyer. DeNooyer neglected to install the shaft bearings during the assembly. This has resulted in damage to the shaft. NorthStar has indicated an estimated $1400.00 for repair. I called DeNooyer Chevrolet to see if there was anything they could do to help given the damage was done due to a faulty repair. DeNooyer’s Service Manager indicated that because the repair was performed more than 12 months ago (16 months to be exact), it was out of warranty and there was nothing they would do. At this point, I called GM for assistance and filed a complaint. After nearly 2 weeks of back and forth with the GM service representative, she indicated that DeNooyer Chevrolet was unwilling to assist and that GM is unable to assist, because the dealerships are independently owned. The only reason the repair lasted 16 months was because I was advised not to use 4 wheel drive unless absolutely necessary. It was a mild winter and there wasn't a need to use 4 wheel drive... In the end, it cost me an additional $1500 to make the same repair. A repair that was necessary because DeNooyer Chevrolet neglected to INSTALL THE BEARINGS. Ultimately, I gave that business to NorthStar Chevrolet (who is unfortunately no longer in business). I keep hearing DeNooyer Chevrolet commercials about how it's a family run business, and you deal directly with the owner. I was never once able to speak to the owner regarding my concerns. More

Mr Anderson was professional, courteous, and informative. After I drove in to the service bay I was greeted by a technician and was directed the service desk to check in. Upon walk through the service bay I n After I drove in to the service bay I was greeted by a technician and was directed the service desk to check in. Upon walk through the service bay I noticed that it was clean and organized. More

General service My car was in need of service and yearly inspection. Dealer was able to provide service in a friendly and most important safe environment, due to the My car was in need of service and yearly inspection. Dealer was able to provide service in a friendly and most important safe environment, due to the pandemic. More