DeNooyer Chevrolet - Service Center

Fight for warranty work Predictably there was a "discussion" with the service rep over warranty issues. The rear brake pads were supposed to be replaced on my last visit "6 m Predictably there was a "discussion" with the service rep over warranty issues. The rear brake pads were supposed to be replaced on my last visit "6 months ago" but had to be ordered. I called to check after 2 months and was told they were still on order. I called recently and was referred to the parts department to find there were 7 sets in stock so, I made this latest appointment. On this recent visit the rep was not sure that the pads were now under warranty. Also I asked them to repair the lift gate light that shines the chevy logo on the ground under the rear bumper. The rep told me that lights and or accessories might not be covered under warranty. I thought bumper to bumper warranty was just that! I really wouldn't consider Denooyer for regular maintenance when there's always a hassle over warranty repairs. The logo light is on nationwide backorder we'll see how long this takes. More

Dwane Lockrow and Jon Cordi have always been outstanding service advisors. I don’t say that lightly because I’m fastidious with my cars and as can be difficult to please They, however, are a large part of service advisors. I don’t say that lightly because I’m fastidious with my cars and as can be difficult to please They, however, are a large part of my loyalty. They are mindful, polite and even problem solvers, when needed. The owner Joel is usually on-site which is further reassuring. Keep up the good work. I highly recommend Denooyer. Peter from Slingerlands. More

Always been a good experience at DeNooyer. Helpful and friendly staff with no disappointments. Bought my truck new in 2015 and any issues have been addressed without issue. friendly staff with no disappointments. Bought my truck new in 2015 and any issues have been addressed without issue. More

good experience Brought my truck in to get serviced, other than the part taking two weeks to arrive,the service was excellent. I would recommend this dealership . Brought my truck in to get serviced, other than the part taking two weeks to arrive,the service was excellent. I would recommend this dealership . More

I went to pick up my car and no eye contact with the body shop or service. They are Mad because they messed up my car and complained and they had to fix it. No politeness or anything. I will admit if I had a shop or service. They are Mad because they messed up my car and complained and they had to fix it. No politeness or anything. I will admit if I had an attitude because I know how I can get but this time I wasn’t giving none and I was just there to pick my car up. More

Excellent care Jeff was amazing and so was Larry the job was perfect would recommend to everyone thank you so much car was done a day before was perfect would recommend to everyone thank you so much car was done a day before More

My experience with DeNoing has been horrible. I was told by the salesman that I would online get one key and that it would be indicated on the lease; it was not and I still don’t have the second key. I was by the salesman that I would online get one key and that it would be indicated on the lease; it was not and I still don’t have the second key. I was also told that I would get a call to bring my car in to have the front license plate installed and that never happened. The car’s stereo was shot And I dropped it off for 3-4 days to get fixed and my Leatherman tool was stolen. I will never buy another car from Chevrolet. I’ll be buying a car for my daughters college graduation later this month from Hyundai and I’ll take my son anywhere he want to go to buy a car on 5/14 but Chevrolet When my company, Rise Engineering did the lighting for these locations we gave a lifetime guarantee and honor that. I had a $120.00 dollar tool stolen and have not heard back from anyone yet. I love the MKZ but I’ll never buy a car from Chevrolet again. You guys suck and that’s the story I will tell to everyone forever. More

Went out of their way to accommodate! Brought my car in for a quick service and inspection. Chase noticed my disabled brother struggling to walk and made sure the car was brought right to Brought my car in for a quick service and inspection. Chase noticed my disabled brother struggling to walk and made sure the car was brought right to us inside the garage when the work was complete. He was pleasant and thorough - made it very comfortable for us during these trying times. More

good service very accommodating during this coronavirus pandemic; friendly and knowledgeable service from Bob; nice to see all employees properly attired with prot very accommodating during this coronavirus pandemic; friendly and knowledgeable service from Bob; nice to see all employees properly attired with protection for themselves as well as customers protection More

Good experience Pleasant experience and very customer oriented. When ready for a new vehicle. Will definitely go back to Denoyer. have recommended Denoyer to friends Pleasant experience and very customer oriented. When ready for a new vehicle. Will definitely go back to Denoyer. have recommended Denoyer to friends and family! More