3,343 Reviews of DeNooyer Chevrolet - Service Center
Disappointed. Dropped car off Fri morning. Had to call to request status of diagnosis at 4 PM. Directed to service dept, left msg. No call back received. Calle Dropped car off Fri morning. Had to call to request status of diagnosis at 4 PM. Directed to service dept, left msg. No call back received. Called Sat AM left msg. No call back received. Finally Monday AM received text/email with status. P/u car, paid bill. Problem fixed so far. Poor communication More
I brought my 2024 Chevrolet 3500 in for an oil change, fuel filter, cabin air filter and tire rotation. After driving it home i looked closely at the write up and they charged for more engine oil than the fuel filter, cabin air filter and tire rotation. After driving it home i looked closely at the write up and they charged for more engine oil than the vehicle calls for. I then checked the oil level and sure enough it was overfilled!!! The oil change was on a friday, so i was stuck all weekend researching the possibility of damage from this overfill. I lost all use of the vehicle until they were able to get me in the following week. I asked if they wanted it towed but was told to just drive it in and they would rectify the situation. They did a full drain and filled it to the appropriate level, but whatever long term damage it caused is my responsibility if it happens after the warranty expires. Besides repeated panic attacks and losing faith in the reliability of my diesel truck they fixed their mistake. More
Easy scheduling. Does a good job with the vehicle. Normally very transparent pricing. Needed a diagnostic to pass inspection, was told an additional service was n Does a good job with the vehicle. Normally very transparent pricing. Needed a diagnostic to pass inspection, was told an additional service was needed and would be sent a quote. No problem. Never got the quote and had to verbally approve without seeing the quote; after the service was done the vehicle was never re-inspected. Need to go elsewhere and take more time off the road to get the inspection sticker. More
Helped me out in a pinch. Quick service. Effect and efficient. Garage is well organized Quick service. Effect and efficient. Garage is well organized More
The experience at the dealership was spot on. The service technician was knowledgeable and professional The service technician was knowledgeable and professional More
Very accommodating and professional. Friendliness made a generally stressful time an enjoyable experience. I would definitely recommend DeNooyer. Friendliness made a generally stressful time an enjoyable experience. I would definitely recommend DeNooyer. More
Service was great. They are professional and get problems resolved. If the problem was not resolved they go out of there way to make it right. They are professional and get problems resolved. If the problem was not resolved they go out of there way to make it right. More