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DeNooyer Chevrolet
Kalamazoo, MI
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The DeNooyer team was fantastic! David in the sales department took his time to ensure all of our questions were answered. Cory in the finance department was organized had everything prepared in advan department took his time to ensure all of our questions were answered. Cory in the finance department was organized had everything prepared in advanced. They made our purchase easy and quick. Thank you again! More
David Russell was so helpful, patient, and went above and beyond for us! We had a lot of questions and he was able to thoroughly help us through every single one of them. He is so personable, easy going & do beyond for us! We had a lot of questions and he was able to thoroughly help us through every single one of them. He is so personable, easy going & down to earth! Thanks for spending your entire day with us & we absolutely love our new 2020 Chevy Blazer!! We will definitely be using him for all of our vehicles in the future. More
The price taped to the window was $4200 less than the price on the paper work.. Yes... Lots of factors contributing, but NOT a fan of the way things went down... Don't trust without double checking EVE price on the paper work.. Yes... Lots of factors contributing, but NOT a fan of the way things went down... Don't trust without double checking EVERYTHING!!!! We even gave them ample time to make things right. It didn't happen. 😔 More
The price taped to the window was $4200 less than the price on the paper work.. Yes, Lots of factors contributing, but NOT a fan of the way things went down!! Don't trust without double checking EVERYTH price on the paper work.. Yes, Lots of factors contributing, but NOT a fan of the way things went down!! Don't trust without double checking EVERYTHING!!!! We even gave them ample time to make things right. It didn't happen. 😔. I guess we’re the dumb ones for trusting them........ More
The best! They are simply the best and treat you like family! They have really taken a lot of measures to keep me protected from any exposure to Covid-19 and I They are simply the best and treat you like family! They have really taken a lot of measures to keep me protected from any exposure to Covid-19 and I really appreciate that! More
Great service. Their Director of Fixed Operations was working on a Saturday morning and was my advisor that day. Felt like I got the gold star treatment even though Their Director of Fixed Operations was working on a Saturday morning and was my advisor that day. Felt like I got the gold star treatment even though I was just coming in for an oil change. Always good to see upper level managers willing to work the "in the trenches" of their departments. More
Great customer service Walked in to look at a particular truck, salesman was very polite and professional, talked for a bit salesman knew I knew what I was lookin at, very p Walked in to look at a particular truck, salesman was very polite and professional, talked for a bit salesman knew I knew what I was lookin at, very personable guy, wasn’t pushy didn’t try to force a sale, let me do my looking and driving of it and it turned out to be the one I wanted, they worked with me and the bank made it very easy to finance and do the paperwork side, and I had a new truck I have been very pleased with thanks to Denooyer. More
This place is amazing! I walked in the door sore and tired after car shopping for a couple of days. I had totalled my truck and needed a vehicle. I waited for the receptioni I walked in the door sore and tired after car shopping for a couple of days. I had totalled my truck and needed a vehicle. I waited for the receptionist to get me help and Ryan DeNooyer came out to help. He listened to my story and said he had a couple of vehicles in mind and a great salesman to help me. He got me water and brought me to Lloyd Pylate. They were amazing! They had me test drive a couple of vehicles, made me a great offer and helped me get financed for lower than the credit union could and knocked money off the price on top of it. They even went and got my mom and my young daughter inside, got my kid coloring books, crayons, water and popcorn and treated us very very well! We took delivery the next day and they even had my car warmed up. I seriously will be buying all of my vehicles here! More
New Car Shopping Best experience I have had. My sales person paid attention to the small details. Making sure the car I was test driving was the color I liked and tu Best experience I have had. My sales person paid attention to the small details. Making sure the car I was test driving was the color I liked and tuned to my favorite station. Took the time to cover the basics before sending me on the road No pressure but yet the right amount of follow up. More
DeNooyer Owner Follow Up After Bad Experience When I went in for service for a check engine light, I was not treated very respectfully by the service desk staff nor were any apologies made.. until When I went in for service for a check engine light, I was not treated very respectfully by the service desk staff nor were any apologies made.. until the dealership owner, Todd DeNooyer, read my previously posted yelp review (a very long story of complaints). He messaged me and pulled my file at the dealership to call me personally. Twice. He made sure that he heard my side of the story and then explained that DeNooyer Chevrolet's business model is much more caring and moral than what was demonstrated that day/time I came in. He asked my opinion for ways in which they could improve, since they use reviews to better their service and their company. I'm very impressed with his follow up. His company rides on reputation, like many others, and when someone is under the impression that they were wronged, he personally apologizes and makes amends. Thank you Todd More