DeNooyer Chevrolet

DO NOT PURCHASE FROM THIS DEALERSHIP!! THEY ARE FRAUDS We found DeNooyer Chevrolet over the Internet (autotrader). We negotiated a price on a used Volkswagen Jetta and drove FIVE hours last weekend (11 We found DeNooyer Chevrolet over the Internet (autotrader). We negotiated a price on a used Volkswagen Jetta and drove FIVE hours last weekend (11/2/13) to purchase the vehicle. Upon arriving and inspecting the vehicle; we found that the car had been completely misrepresented in their advertising. The car REEKED of smoke. The odor was so bad my wife couldn’t even drive the car. No mention anywhere in their advertising or through their sales people gave notice this was a smokers car. The business manager Ryan Denooyer offered to pay for the car to be detailed in the hope the smell would be diminished as the ONLY possible resolution. There was no willingness to discount the vehicle because of its degraded state. There was no desire to apologize or compensate us for our wasted trip. This is the worst customer sales / service I have ever experienced at a dealership. After the bad experience I called and left a voice mail for the general manager Todd Denooyer; explaining our absolute frustration and disappointment with our experience. It has been 4 days and he has not attempted to even return the phone call. This is not professional. DO NOT PURCHASE FROM THIS DEALERSHIP!! THEY ARE FRAUDS. More

I thought my experience at DeNooyer Chevrolet was great. From the first visit, to driving the car off of the lot, everyone was very friendly and professional. Jamila (Sales person) did a great job in expla From the first visit, to driving the car off of the lot, everyone was very friendly and professional. Jamila (Sales person) did a great job in explaining the details and was a pleasure to work with. She was able to answer any question that I had and was available throughout the whole process. On the first visit, I was introduced to a manager and she offered assistance, which I thought made DeNooyer stand out from other dealerships. On the second visit, the owner also helped with the discussion, making the experience with the whole dealership very personal. The financial manager was also very friendly and knowledgeable. I have nothing but positive things to say about DeNooyer and my overall experience was great. The personal feel I got from the whole staff was a huge plus and I would recommend DeNooyer. More

In 2013 we purchased 2 new vehicles from DeNooyer with Jay Paul as our salesman. Jay Paul is very knowledgeable and helped us find exactly the cars we wanted. We found a 2013 Corvette convertible grand Jay Paul as our salesman. Jay Paul is very knowledgeable and helped us find exactly the cars we wanted. We found a 2013 Corvette convertible grand sport 60th anniversary edition on the web at another dealership, in another state at the price that was acceptable to us. We told Jay Paul that that was the car we wanted at that price. He asked Joel DeNooyer if we could get that car at that price and Joel responded affirmatively and aquired that car for us. A couple of months later we were back at Jay Paul's desk ordering a 2014 Impala LTZ to be built the way we wanted with all the bells and whistles. That car was ordered with the assistance of Tom DeNooyer due to unforseen circumstances that prevented Jay Paul from placing the order personally. The car arrived in less than the anticipated six weeks. Both cars are great and the prices were what we were looking for. Our only problem now is deciding which of our new cars to drive each day. Thanks so much and WE WILL SHOP AT DeNooyer again (not too soon)! David & Carol Dedrick More

They sold me a 2012 Silverado August 2012 - the salesman told me the repsale value would be based on the full price of 38k - not the price paid after rebates - come around to Sept. 2013 - the truck has $13, told me the repsale value would be based on the full price of 38k - not the price paid after rebates - come around to Sept. 2013 - the truck has $13,400 miles on it -of the 2500 miles are 3 trips taken- it is never driven in the winter and is washed regularly - when we put running boards on it - the mechanic noticed that the under side is starting to flake and rust. Took it to the dealer - said nothing he can do because we didnt have undercoating which was never offered by the salesman. So we went to the sales deparment to find out trade in value - $28k - based on the price paid not full retain as advised previously. ALL LIARS!!!!! The tell you whatever necessary to get the sale - doesnt matter if its true or not - LIAR LIAR LIAR!!!!!!! More

Fantastic customer service. Great prices. Could have had the whole deal wrapped up in one day if it wasnt a holiday. Couldn't be happier with our purchase. I would, and do, recommend them! the whole deal wrapped up in one day if it wasnt a holiday. Couldn't be happier with our purchase. I would, and do, recommend them! More

I bought a suv and its great it is so great i went back and bought a truck thank you ryan and joel for making thing right.. and bought a truck thank you ryan and joel for making thing right.. More

Bought a vehicle in dec have had nothing but problems..Can't seem to get any help.had the vehicle towed there 2 times at my cost.. problems..Can't seem to get any help.had the vehicle towed there 2 times at my cost.. More

We're very happy with DeNooyer and Bob Neet. The purchase of our new Equinox was smooth, professional, and easy. Bob took care of every detail, and was great to do business with. We definitely recommend both of our new Equinox was smooth, professional, and easy. Bob took care of every detail, and was great to do business with. We definitely recommend both DeNooyer and Bob. More

Tom DeNooyer! A man I consider to be wealthy! Yet I've met people of less stature whom seemed to look beyond me as we conversed. Since 2000 I've purchased 4 vehicles from him. Him personally! Most deal met people of less stature whom seemed to look beyond me as we conversed. Since 2000 I've purchased 4 vehicles from him. Him personally! Most dealerships you don't see or know who the owner is yet Tom DeNooyer took care of me each time. Including my most recent purchase of a 2011 Chevy Silverado, crew cab. I mean each time he assigned "his guy" to handle the basics, yet the final numbers came from him! In fact I've never met an owner whose policy was open door and will speak w/ anyone. In fact he'd rather deal w/ a complaint head on then to get it second hand! However, he's such an incredible man to do business with I can't imagine having a complaint to be handled! In fact this last purchase we got to the end of dealing because I initially wasn't interested in a leftover. But, due to the sincere attention and interest in selling a DeNooyer product, Ed, proposed a deal that caused me greater consideration. However the deal had to be closed by Tom! Of no surprise to me, Tom offered me a deal I couldn't refuse! Now I'm a very proud owner of said vehicle! I stand proud to recommend this dealership and all it affiliates! In fact days after delivery of my truck I personally walked into Tom's office to express my gratitude. He gave me all the attention I required while he busily attended to phone calls and issues his staff presented in my presence, my presence, never rushing me like it didn't matter and the sale was done and so was he! Real quick, Lou Germano, top notch! In fact due to his efforts I got a better deal then 0% for 72 months! A lower monthly payment then agreed and with room to add a couple of very worth while extended warranties! Products, I might add, that he was very knowledgeable of! In closing I also had an opportunity to meet Joel DeNooyer as well. A person I had never met yet was very personable to me! DeNooyer Chevrolet, one word, AWESOME!!!!! More