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DeNooyer Chevrolet
Colonie , NY
7,932 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 7,932 reviews
April 28, 2007
Well to you frankly I hate denooyer very much. I was very disappointed to their kind of service, I bought a Mitsubishi Outlander '06 last oct. 2006, this sales person was so good to us during the dealership, disappointed to their kind of service, I bought a Mitsubishi Outlander '06 last oct. 2006, this sales person was so good to us during the dealership, but after i gave my payment to the car, and to get it for pick-up, this sales person never shown, i talk to the sales manager he was so nasty. i wait 3 hours to have the car ready to pick-up, the wasn't clean, they only give me just 1 key, the gas is almost empty, even the "sale" mark on the windshield was not remove. all of them is a kind of shit!. i hope my experience with this kind of dealer will be a lesson to those who want to buy a car. i will tell this experience to all my friends. and i will send this report to the filipino community in new york. thanks to dealer rater. i love your site. more power. More
by mastersmee
Employees Worked With
Dan Campagnano
March 01, 2007
Went to DeNooyer in March 01 to turn in a lease vehicle. Called ahead and spoke to sales rep who said anytime was fine. Great. Drove out with ride home following behind me. First mistake was going out on Called ahead and spoke to sales rep who said anytime was fine. Great. Drove out with ride home following behind me. First mistake was going out on a Saturday. Dealership was mobbed with people. Told receptionist who I was there to see and was asked to wait. Waited 30 mins and still nobody met with us. Asked receptionist several times and finally spoke to a very rude sales manager. By this time I was upset because a lease drop off is supposed to take half an hour tops AND I had called ahead!! I explained this and this un-named sales manager gets nasty and practically screams at me "I'll get to you when I feel like it". Stunned and angry, I went back to the young lady at the reception desk and asked where a phone and phone book was was so I could call another dealer to make drop off appointment. Thankfully the young lady called one of the owners who took care of things and apologized. Needless to say, not a good first impression of yet another Albany area Chevrolet dealer. Hopefully things are different there now. More
by M. Tomaso
