DeNooyer Chevrolet

BELIEVE THE BAD REVIEWS HORRIBLE EXPERIENCE! I found a truck online that I inquired about on Monday made the appointment to see it on Wednesday... Brittany confirmed my appointment Tues at 1141am I found a truck online that I inquired about on Monday made the appointment to see it on Wednesday... Brittany confirmed my appointment Tues at 1141am for Wednes at 830am. I drove TWO hours get to the dealership, truck cant be found apparently is was just sold ....??? I am unsure of the salesman I dealt with but he was scatter brained to say the least... couldn't find trucks.. and trust me there "used" truck lot wasn't a very large spot... told me trucks had been sold and they were really just in a different spot. 20 MIN deal for a trade in was BOGUS! took 45min and not like they were busy! Certainly NOT top $$ DOLLAR for trade either! Very disappointing! My salesman showed me a 2010 Silverado that was very rusty and DIRTY and tells me remember it is a USED truck ... I totally understand that... BUT if I were going to try to sell something I would make sure it was WASHED and CLEAN. but for a 2010 to be that RUSTY its a total TURN OFF for sure... and doesn't give me good thoughts about chevy trucks holding there values or even lasting. SO after I left the dealership very upset and disappointed knowing my car was worth a lot more, knowing I drove 2 hours for nothing... I called Rebecca who I also spoke with on the phone and explained to her what happened and she was very sorry and was going to check to see when the truck was sold and what happened and call me right back here it is 3pm hours later and still NO phone call back... I went to my local home down dealership who offered me $2000 MORE for My Trade, showed me a just in trade that had not yet been detailed and it was cleaner then anything DENOYER showed me, it pays to shop local for sure! Don't waste your time here! More

THE BEST CAR BUYING EXPERIENCE WE EVER HAD On July 19, 2014, we walked into Denooyer Chevrolet and without a doubt it was the best car buying experience we have ever had; from the moment we wal On July 19, 2014, we walked into Denooyer Chevrolet and without a doubt it was the best car buying experience we have ever had; from the moment we walked through the door until we left with a new vehicle. We first talked to Pat who was an internet manager and she put us in the capable hands of Jason "TAZ" Hall, our salesman. Pat would come over to us throughout our time there to make sure we were doing alright or needed anything. TAZ was absolutely wonderful to work with. He was very knowledgable and genuine. He made us feel like family as well as the rest of the staff we dealt with. Scott Hooke who was our finance person got us a wonderful deal. We got a fantastic monthly payment that no other dealership came close too. Thank you Scott for everything you did. Another wonderful person we dealt with was Jen in the insurance department. She saw to it that all of our insurance needs were dealt with and had new insurance cards for us when we picked up the car. We did not have to take care of anything, Jen did it all. TAZ a big thank you to you for everything. It was wonderful to meet you and to now have a new friend. We love our car. AM & M Garner More

don't buy from them! terrible experience. We purchased a used vehicle, 2012, the car was turned over to us filthy and with scratches all over it. They ordered us paint so terrible experience. We purchased a used vehicle, 2012, the car was turned over to us filthy and with scratches all over it. They ordered us paint so we could repair the scratches our self and the paint is the wrong color. This dealership cares about quantity not quality. I will never purchase from them again. More

Great Dealership and employees All the employees I worked with At Denoyer went out of there way to give me the best trade in, best truck price and financing with added service cont All the employees I worked with At Denoyer went out of there way to give me the best trade in, best truck price and financing with added service contract. In and out with no lost time.Best car dealership I ever worked with thanks guys Richard Omally,David Mosher,Scott Hooker .sincerely Don Denue More

One of the best car buying experiences I ever had. On 4/25/14 I purchased 2002 Corvette at Denooyer. I was greeted out in the car lot by Sales Consultant Tom Kelly, right from that time my pleasant ex On 4/25/14 I purchased 2002 Corvette at Denooyer. I was greeted out in the car lot by Sales Consultant Tom Kelly, right from that time my pleasant experience began at Denooyer. He was not pushy, but very understanding of my needs and had knowledgeable answers for my questions. In ten minutes I was out for a test drive with my wife in a nice looking and classy vette. Upon return he was there waiting for us, no pressure after the test drive, only a courteous nature that would put you at ease. We went into the showroom and talked business, again no pressure. Worked out a deal with Tom and the Sales Manager in about 15 minutes, fair deal to me and my wife and the dealership for my BMW trade in and the Corvette price. A couple hours later we picked up the vette after signing the paper work and seeing F&I guy Mike Demers, who also was a pleasant person to deal with. Tom gave us a walk around the car and the facility and asked if we had questions and we were off with our Corvette. All and all, this was a very pleasant experience at Denooyer and would recommend this Dealership to any one looking for a automobile. Thank you Tom & Denooyer... More

After having a very poor experience with a salesperson at another Albany car dealer, happened to drop in to Denooyer Chevrolet. When Beau learned of my situation he went right to work for me, treating me li another Albany car dealer, happened to drop in to Denooyer Chevrolet. When Beau learned of my situation he went right to work for me, treating me like a VIP! In very short order he put together a vehicle that met my needs and finances, got me approved and into a vehicle I am very happy with and pleased to say I purchased at Denooyer. I rate the Beau and the entire staff there that I came into contact with including Scott Hooke, finance manager and Chris Magnano, salesman at 5 stars!!! More

A friend of mine bought a new pickup truck and said that I should check them out if your looking for a pickup truck great selection. So we went to dealership looking for a pickup to pull our travel trailer I should check them out if your looking for a pickup truck great selection. So we went to dealership looking for a pickup to pull our travel trailer no one would help us! Then this very young salesman, we think came out to see if we needed help but couldn't answer any of our techincal questions, and very snotty air about him! The kid gave me a sour stomach because we heard so much about this dealership how great it was. We got into our car and left. I guess when you drive into a dealership with a older vehicle they think that you won't spend any money!! We ended up at Mangino and bought 2 vehicles with no problems and a very professional sales people answers all the questions awesome service department!! More

The salesman and sales manager were courteous, informative, and understanding. Although we did not strike a deal, I will refer them to my friends and family. They know how to treat the customer. informative, and understanding. Although we did not strike a deal, I will refer them to my friends and family. They know how to treat the customer. Thanks Marc and Pat. More

My wife and I bought a Camaro, and a week later we found out she was pregnant. We were in a panic because we knew we would have issues with getting 2 car seats (as we already have a 9month old) in the back out she was pregnant. We were in a panic because we knew we would have issues with getting 2 car seats (as we already have a 9month old) in the back of the car. We called Chris Smith and explained our issue, and he assured us they would work something out for us. We drove down to the dealership to see what they could do. They not only bought the Camaro back, but they put us in the car we wanted, and at a price way below the blue book value. This has to be the best experience we ever had at a car dealership. Everyone was friendly, and extremely helpful. I will never buy from another dealer again, and I would recommend everyone go to Denooyer Chevrolet! They truly look out for their customers and make sure they are happy. More

I was browsing the internet looking for a used truck. I I was browsing the internet looking for a used truck. I was set on a Toyota Tundra, but decided to give a GMC/Chevrolet a second look. I always li I was browsing the internet looking for a used truck. I was set on a Toyota Tundra, but decided to give a GMC/Chevrolet a second look. I always liked them, but the one at work is a one ton truck that rides horribly, and was turned off by it. I tried to see what my trade in was worth and had to give my contact information to get it. The next morning Rebecca Hanley called me to find out my interest. I explained to her that I was several weeks from purchasing, but would like to test drive a GMC that was on the lot, just to see how a half ton truck rides. She set up an appointment for me, and when I got there, I was met by Tom Kelley. I explained the same thing to him, and he understood that I wasn't quite ready to buy, but wanted to look. Rather than treat me like a nuisance, and make me feel like I was wasting his time, he was very helpful, and polite. We looked it over, and took it for a test drive. I really liked it and he asked me what I was looking to do. I told him my payment that I was looking for and if he can get that number I'd take it. I was very short on time, and he was very accommodating about that, and gave me the number I wanted. When I picked it up for delivery, he was excellent about letting me take a look at a few more items on the truck before signing the papers, and answered any other questions I had. Tom was fantastic. I never felt pressured or hurried and left very satisfied with my experience. I might have a small problem now that I have it home, and will contact Tom about it if I can't figure it out, but nothing in my experience there makes me believe it won't be taken care of. I highly recommend going to Denooyer, and buying a car from Tom. Thanks Tom. More