
DeNooyer Chevrolet
Colonie , NY
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All around great service I normally deal with Dwayne Lockrow who is excellent but he was on vacation so I worked with John Cordi who was also excellent to work with. They set I normally deal with Dwayne Lockrow who is excellent but he was on vacation so I worked with John Cordi who was also excellent to work with. They set me up with a lender car knowing my car was going to be in for the night so tat def made things easy on me getting back and forth to work. John went above and beyond to help me out and make sure I was updated on what was wrong with the car and it was ready the next morning! They run a class A service department there and I will continue to buy/lease my vehicles through them because of how they treat me and the service they provide!! More
For service that can’t be beat - just ask for Bob Neet! Denooyer has the very best service around! My salesman, Bob Neet, was very personable yet professional in selling me my 2018 Chevy Colorado zr2! I l Denooyer has the very best service around! My salesman, Bob Neet, was very personable yet professional in selling me my 2018 Chevy Colorado zr2! I love the service and love my new truck! More
Communication issues While most of my visits have been straight forward, I arrived to chaos. The Business Development Office didn’t inform the Service Department of the ap While most of my visits have been straight forward, I arrived to chaos. The Business Development Office didn’t inform the Service Department of the appointment I made. Luckily I was able to be seen for an oil change and to have wipers replaced. I didn’t notice that one wiper had to be ordered and required a return trip until I got to my vehicle and read through the report. The service technician didn’t communicate with the staff person who was handling my visit. While I will be back, these issues make waste of my time and require me to review everything for hidden notes. Thanks to Dwane Lockrow for being accommodating and not placing the blame on the customer. He’s an asset to your service department and does his best to satisfy the customer. More
purchase of new Silverado For the last 10-15 years I dreaded going into a dealers to purchase a new vehicle. Soooo painful! BUT I went to DeNooyer this time due to my Son's goo For the last 10-15 years I dreaded going into a dealers to purchase a new vehicle. Soooo painful! BUT I went to DeNooyer this time due to my Son's good experience there. Well I met Jamila there and she was not only knowledgeable but a pleasant person who listened to my requests/needs so I could purchase a new Silverado. She made me feel important to her and I made the purchase without much pain at all. She is an asset to DeNooyer Chevrolet. More
Welcoming experience Andy Lobb is a make-happen rep who moved at our pace and respectfully answered every question. His knowledge was only surpassed by his patience, kindn Andy Lobb is a make-happen rep who moved at our pace and respectfully answered every question. His knowledge was only surpassed by his patience, kindness, and honesty. We thank him for a seamless car buying experience -- that retro "hometown buying experience" we miss so much!! More
Fast Efficient Service Excellent service, very efficient. I just have a rattle in my dashboard and they were unable to check it since my appointment was so late which was a Excellent service, very efficient. I just have a rattle in my dashboard and they were unable to check it since my appointment was so late which was a little disappointing. But with that said, the service I did receive was excellent. More
Repair on CPO Chevy Purchased a 3 year old "certified pre-owned vehicle," within the first week had to bring it back for a problem with the rear axle. Service found nothi Purchased a 3 year old "certified pre-owned vehicle," within the first week had to bring it back for a problem with the rear axle. Service found nothing. Vehicle continued with same issue, brought in again. After 16 days in shop, issue was finally fixed. Requested the 2nd key promised at delivery to be done while it was there also. Picked up car, no 2nd key. Girl at pick up window said no one there to help me since it was after 5. Left voicemail and sent email, still no response from anyone at dealership and still no 2nd key. Very dissappointing experience. More
Perfect as always Dealership always exceeds expectations,wish they wouldn't send so many reminders/follow up calls,e-mails,texts.Gets very annoying,once maybe twice wou Dealership always exceeds expectations,wish they wouldn't send so many reminders/follow up calls,e-mails,texts.Gets very annoying,once maybe twice would be plenty.After my car was completed yesterday I received a personal call,two robo calls,an e-mail and a text.Really!!! More
Excellent experience! We have bought several cars from DeNooyer and are always pleased with the sales experience, the vehicle and the service. Keep up the good work. We have bought several cars from DeNooyer and are always pleased with the sales experience, the vehicle and the service. Keep up the good work. More
Attentive polite professional John is a great salesman will point you in the right direction that's why I came back to deynooyer a second time and will be back again. John is a great salesman will point you in the right direction that's why I came back to deynooyer a second time and will be back again. More