DeNooyer Chevrolet
Colonie , NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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2018 Traverse I would highly recommend going here! They were not pushy . They gave us options based on what we wanted in a car and let us take our time. Could answe I would highly recommend going here! They were not pushy . They gave us options based on what we wanted in a car and let us take our time. Could answer all our questions and more when we asked. We will do business again with DeNooyer and with our sales rep Chris. Thanks for all your help More
Great Experience! Scott was friendly, informative and professional. The service was done in a timely manner. It was overall, I good experice. I will use DeNooyer aga Scott was friendly, informative and professional. The service was done in a timely manner. It was overall, I good experice. I will use DeNooyer again. More
Slow service and was misled about status Dropped off the vehicle with an estimate of 5-7 work days worth of bodywork including any supplement. After 12 work days and 2 weekends I felt like I Dropped off the vehicle with an estimate of 5-7 work days worth of bodywork including any supplement. After 12 work days and 2 weekends I felt like I had to rush the bodywork dept to even care about getting my truck fixed. It sat out all weekend with missing trim on the window so that snow ice and water went into the door. I asked about this and they said the truck was just taken outside this morning(Monday 1/28). Yet I have pics of it being outside Saturday/Sunday. Then they were waiting for parts, nobody could tell me what parts, but the bed was already on the frame so that didn’t make sense. All that needed to be done was all other original parts put back in place but that took 3 more days until I finally got my truck back on Thursday 1/31. Asked Thursday morning if it would be done today and the desk told me it had to be “buffed” which is not true because the clear coat was already applied and truck sitting outside and it was smooth as it should have been. So it took them from 8am to 1pm to put a z71 decal on the bed side and tell me it was complete. Rental was covered by insurance but I’m sure they’d hate to see how much faster this could have gone. More
A shout out to Matt and Autumn I had my inspection but needed new tires. Matt and Autumn we're great with communicating with me and I was able to get my car in a timely manner. Than I had my inspection but needed new tires. Matt and Autumn we're great with communicating with me and I was able to get my car in a timely manner. Thank you so much More
Inspection My vehicle was done quick and I was told immediately when it was done. All issues that may up here in the future we're also told to me in a report. My vehicle was done quick and I was told immediately when it was done. All issues that may up here in the future we're also told to me in a report. More
Very kind, cheerful, thorough. Grateful that they expedited Trustworthy and reassuring as I was stressed about safety of car,and expedited service call by 4 days. Thorough explanation of services. Very professi Trustworthy and reassuring as I was stressed about safety of car,and expedited service call by 4 days. Thorough explanation of services. Very professional attitude. More
Mediocre DJ was polite and super helpful. Emily was pleasant and courteous on the phone. The rest of the experience wasn't great. During the multi-point inspec DJ was polite and super helpful. Emily was pleasant and courteous on the phone. The rest of the experience wasn't great. During the multi-point inspection, it was noted that my vehicle needs rear brake pads. They didn't call to find out if I would like the brake pads serviced while they already had my vehicle. I called upon receiving an email indicating brake pads are needed and was told someone would call me back, Thirty minutes passed and my call was not returned. I phoned in again and was told my service advisor was on lunch and I would have to wait until he came back. Also, when I bring my vehicle in for service I would like it to be washed and vacuumed when it is returned to me which is not offered at this dealership. More
Positive experience The staff, in all areas, were professional, considerate and knowledgeable. When not 100% sure of an answer to a question, I got the best answer: let The staff, in all areas, were professional, considerate and knowledgeable. When not 100% sure of an answer to a question, I got the best answer: let me look into that and get back to you. Also very flexible with my time schedule, which was important to me. More
Nice work, quick and efficient. I brought my Volt into Denooyer Collision to repair a broken front directional assembly. They were friendly, efficient, had the car done in one day, a I brought my Volt into Denooyer Collision to repair a broken front directional assembly. They were friendly, efficient, had the car done in one day, and for a fair cost. Nice work! More
Affordability When I sat down with Chris Smith he could not get me in the truck that I wanted I left the dealership about 2 hrs later Randy called said he. Just had When I sat down with Chris Smith he could not get me in the truck that I wanted I left the dealership about 2 hrs later Randy called said he. Just had this truck that I purchased come in we talked about on the phone he gave me a price and a payment came in looked at the truck and I said let’s do it so the guys at denooyer didn’t get me in the truck I wanted but they got me in a truck I could afford and for that I thank them Randy More