DeNooyer Chevrolet

Very friendly staff Dave kept us up to date on the arrival of the truck and answered all of our questions. Very professional and knowledgeable. Easy to deal with. Dave kept us up to date on the arrival of the truck and answered all of our questions. Very professional and knowledgeable. Easy to deal with. More

Very Good as always! Thank you. Because you have been very good to me over many years I've been there for A New (SUV) and also the Good service and advice you have given me. Because you have been very good to me over many years I've been there for A New (SUV) and also the Good service and advice you have given me. More

Best place to get a truck or car I like the way they treat you,ask you what you are looking for. They work hard to get you the best deal for your satisfaction and they won't push anyt I like the way they treat you,ask you what you are looking for. They work hard to get you the best deal for your satisfaction and they won't push anything on you just to get you to buy a vehicle for there gain only!!!the team finance sales and the owner want you to be completely satisfied with your purchase More

Oil change - NYS inspection Matt Ross in service was awesome to work with! Matt made things go smoothly and was very informative about Chevy products. Also helped me decide on th Matt Ross in service was awesome to work with! Matt made things go smoothly and was very informative about Chevy products. Also helped me decide on the next Chevy I should look into! More

Warranty service - several items take of - no hassle I was provided a loaner care so I could continue on to work after dropping off the vehicle. Service manager was great and made it easy for me to get w I was provided a loaner care so I could continue on to work after dropping off the vehicle. Service manager was great and made it easy for me to get warranty work done. More

Walked in to browse, left in something new to me What I had to do with the dealership was good - other than some pompous other customers deeming themselves more important than others and speaking lou What I had to do with the dealership was good - other than some pompous other customers deeming themselves more important than others and speaking loudly and putting on a show- the salesman and everyone else that worked with me were great 👍🏻 More

Greatest dealership in capital district I have had the same service rep for a couple years (Chris) and he always does a great job of making sure I don’t leave without my issue being addresse I have had the same service rep for a couple years (Chris) and he always does a great job of making sure I don’t leave without my issue being addressed. He does not waste my time and keeps me updated regularly. I love this dealership. More

Long wait. Poor customer service I had an appointment at 10:00 am for an oil change and tire rotation. I waited for three hours and my return slip stated by car did not begin being se I had an appointment at 10:00 am for an oil change and tire rotation. I waited for three hours and my return slip stated by car did not begin being serviced until an hour after I arrived for my appointment. What is the point of making an appointment if the wait time is going to be excessive anyway? After waiting for three hours, with no apology from staff, the man at the front desk (Donald) refused to acknowledge that I had coupons for both my services. He was not welcoming nor friendly in any regard More

Outstanding Service The service at DeNooyer is truly exceptional. DJ and Jon are super friendly, helpful, supportive and provide great service and communication! This i The service at DeNooyer is truly exceptional. DJ and Jon are super friendly, helpful, supportive and provide great service and communication! This is the second time that I have used their service center in 6 months and they are outstanding. More

A little disappointing this time I usually have a great experience. Matt Ross is fantastic! This service time I was being helped by DJ. Who was nice enough. I had my car towed in I usually have a great experience. Matt Ross is fantastic! This service time I was being helped by DJ. Who was nice enough. I had my car towed in Tuesday night (my car was overheating) for my Wednesday at 7:45am service time. When I didn’t hear anything by 2:45pm I texted the Duane (who is apparently DJ) at the number that was sent to me when the car was dropped off. When I didn’t hear anything by 3pm in response I called the main number and found out that DJ was my service assistant. He wasn’t at his phone so I left a message. I got a phone call back about 45 minutes later. I finally found out what was wrong with my car and that they had to order parts, but the whole thing was covered by my extended warranty. He didn’t think the car would be done that night, he offered me a loaner car but assured me that the car would be ready the next morning. I said it was fine and that we could wait till the next day. Thursday, I called to speak to DJ after 12:40pm and I hadn’t heard anything from him. He wasn’t at his phone so I left a message. I finally heard back a half hour later when he said that they had wanted to know if I wanted them to service something unrelated to why the car came in. I declined and he said that the car should be ready in about 1 hour but he would call me just in case they ran into any other issues. DJ called me back around 2:50pm and said the car needed a half hour and then will be good to go and have me the number to Mike who could give me a courtesy ride. I called mike and he said he would be able to come get me around 4pm. I decided to cancel my ride with Mike because the time was inconvenient. When we got to the dealership the girl who was at the window to handle “pickups” had no idea where the car was so my husband had to search for the car. (Luckily he was there because I broke my ankle and am on partial weight bearing). More