DeNooyer Chevrolet

Car for daughter This is the 4th car we have purchased from Scott Fyvie at DeNooyer. We won’t go to anyone else. Scott is knowledgeable and always gets us the perfect This is the 4th car we have purchased from Scott Fyvie at DeNooyer. We won’t go to anyone else. Scott is knowledgeable and always gets us the perfect car and deal. This purchase was for our daughter. Scott had a car that was certified with low mileage and the perfect size for a college student. We can’t thank him enough!! More

Service was done as requested and in a timely fashion. I was able to use a coupon for $5 off which was great! No complaints about service! was done as requested and in a timely fashion. I was able to use a coupon for $5 off which was great! No complaints about service! More

mULTI POINT CHECK AND OIL CHANGE The team is always great, Beau,Dave, and John Always a fun time and I know my car was treated great My car always drives great The team is always great, Beau,Dave, and John Always a fun time and I know my car was treated great My car always drives great More

Aggravating!!! Your parts department couldn't get a part shipped out to them for my vehicle. Can't give me an answer on when it's coming in either. I was disappoin Your parts department couldn't get a part shipped out to them for my vehicle. Can't give me an answer on when it's coming in either. I was disappointed that my vehicle sat in your service dept for a week waiting on this part that never came in. I was advised by John Cordi that I could still drive my vehicle without this part being replaced. Once the part comes in, John said he would advise me so I can bring my vehicle back in. This is such an inconvenience to me having to keep bringing my vehicle back/forth. I will say that John Cordi was pleasant on the phone and was apologetic for the inconvenience this has caused. Also, they replaced my radio antenna for a radio issue I was having, unfortunately the new antenna didn't fix the problem like they thought because since receiving my vehicle back, the radio issue is still happening. So, I will need to bring my vehicle back again for this issue. More

Purchasing a Chevy pick-up From the time we went through the dealership door the personnel were pleasant, answered our questions to our satisfaction and made us feel comfortable From the time we went through the dealership door the personnel were pleasant, answered our questions to our satisfaction and made us feel comfortable with our decision to purchase the truck from DeNoyer. More

A good day We were looking for a good used car for our son to drive this summer, nothing too expensive, but a good quality car. After searching on line and vi We were looking for a good used car for our son to drive this summer, nothing too expensive, but a good quality car. After searching on line and visiting many local car dealerships, we stopped at DeNooyer to look, we had no expectations. Chris Magnano listened to what we were lookin for and had just the car for us, a brand new trade in. Thank you Chris. More

Problem not fixed Chevy Volt wouldn’t start. Got AAA to jumpstart. Conflicting messages from online diagnosis —“electrical problem”. Took car in, kept 10 days. Anal Chevy Volt wouldn’t start. Got AAA to jumpstart. Conflicting messages from online diagnosis —“electrical problem”. Took car in, kept 10 days. Analysis was “loose wire.” Drive home (120 miles round trip). Dropped husband at hospital. Went to start car—completely dead—no display. Called De Nooyer—very little help. I was stranded and my husband stranded at hospital—he is a handicapped veteran. Called AAA again (all at my expense as we have now run out of covered service). AAA jump started and said problem was and always has been the small battery. Am now afraid to go anywhere in the car st it is totally unreliable and I cannot risk being stranded with handicapped husband. More

recieved state inspection and oil change I called to arrange for a state inspection and was told they were booked up for at least 4 days because of the holiday, so that meant the first day av I called to arrange for a state inspection and was told they were booked up for at least 4 days because of the holiday, so that meant the first day available was for friday the 31st in the am and the first service visit I could make that was available was for june 3rd after 4pm . I had a dealer coupon for a free oil change sent to my email , so I was excited , I could get my oil changed and inspection done at the same time then no I couldn't get in until the 3rd. when I got to the shop on the 3rd they wouldn't honor my oil change coupon . needless to say I wasn't happy! I have personally purchased 2 brand new vehicle, my twin sister also purchased her equinox at this dealership. I have sent friends who have also purchased vehicles at this dealership. I didn't get to speak to my dealer john Di Gregorio, he was with another couple, buying a vehicle. I have always been happy at this dealership. When I needed to purchase my second vehicle DePaula Chevrolet just a few miles away did all they could to sell me a car , but no I came back to Denooyer , to deal with John Di Gregorio, because I had always had great service. This time my appointment was for 5:30 pm I arrived at 5pm , and I left at 7pm.I wasn't happy this service took so long, and I had to pay for a oil change that should have been free for being a loyal customer as the email coupon was for. More

Total lack of communication unless I initiate it I brought my truck in because of a bunch of electrical problems. I dropped it off on Weds morning and after about an hour I was able to catch the shut I brought my truck in because of a bunch of electrical problems. I dropped it off on Weds morning and after about an hour I was able to catch the shuttle to work. At 5:15pm I realized they had not called me to tell me what was going on with the truck so I called in. The woman I spoke with was able to tell me that my advisor had gone home, as had his crew and that all she knew is that there was a part needed and the truck was not yet done. I then had to catch an Uber home after waiting for the surge pricing to be over, and found a way to work the next day. Despite the woman telling me that DJ would call me first thing in the morning, I received no call. At 11:20a I called in but after being on hold for over 5 minutes, hung up. I tried again at 12:20p and managed to leave a voicemail. I then texted DJ for good measure. It wasnt until about 1pm that I managed to talk to someone. At that time I was finally told about the options of getting a part or trying to rig it back together. Long story short, this then extended into Friday with a similarly little communication back my way. Once I did get someone to call me on Friday, he had no idea about my warranty and kept telling me it was going to cost X and Y for things when I have a full warranty on the truck for another 46k miles. The lack of communication and then lack of knowledge of my account is horrifyingly frustrating. If this was the first time, I'd chalk it up to a mistake but this has now happened each time I've used this service department. It's not hard to call the customer and clue him in on the fact that he needs to figure a ride home. As a single parent, this is a massive problem. More

Great experience Easy transaction as always. I would recommend Chris and denooyer to anyone looking for a vehicle. I will be a repeat customer and have been for the Easy transaction as always. I would recommend Chris and denooyer to anyone looking for a vehicle. I will be a repeat customer and have been for the last three vehicles. More