Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DeNooyer Chevrolet
Colonie , NY
7,607 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 7,607 reviews
January 23, 2020
Oil Change & recall issue I can't say enough about this dealership and its employees. My service was minor and I was in and out in under an hour. I can't say enough about this dealership and its employees. My service was minor and I was in and out in under an hour. More
by BAMA
Verified Customer
January 23, 2020
Great Customer Service We base this review on our experience after looking on-line for our vehicle and, although there was miscommunication about a couple of vehicles we rev We base this review on our experience after looking on-line for our vehicle and, although there was miscommunication about a couple of vehicles we reviewed, the owner personally called and we were able to purchase a vehicle that not only met our needs but was within our price range. The staff was very cordial and we are happy and feel confident to not only have our routine maintenance performed at DeNooyer but also look forward to our family purchasing future vehicles at this location. More
by dcoppola
Employees Worked With
January 23, 2020
OIL CHANGE As always, very friendly and helpful. Had an oil change, replaced a fuse and fixed a slow leak in my tire. Was done quickly , Always enjoy going there As always, very friendly and helpful. Had an oil change, replaced a fuse and fixed a slow leak in my tire. Was done quickly , Always enjoy going there. More
by DOTSPOT1
January 22, 2020
15000 mile checkup I was able to book an appt. at my convenience. When I got there service advisor reminded me it was time for my 15000 mile check. He gave me brochure I was able to book an appt. at my convenience. When I got there service advisor reminded me it was time for my 15000 mile check. He gave me brochure and explained what it would entail (I knew I needed the tires rotated). However there was no pressure and he did not try to press for things I didn’t need. The price was pointed out ahead of time and he even tried to find me a discount coupon, although I had already brought one. I settled into the comfortable lounge greeted by free WiFi, coffee and bagels (though I didn’t indulge) and DJ came in to announce all was ready in less than 1 1/2 hours later. Car was left clean and waiting in front of building. More
by elliefer
Employees Worked With
DJ St.Claire
January 22, 2020
Fair pricing, great staff Went to DeNooyer because they had the exact vehicle I was looking for, not out of any loyalty whatsoever. However, I felt like I was treated like a r Went to DeNooyer because they had the exact vehicle I was looking for, not out of any loyalty whatsoever. However, I felt like I was treated like a return customer. Starting with the online sales originator and finishing with the title clerk and the tech person, they were knowledgeable, willing to help, friendly. I would definitely shop there again if the right vehicle was on the lot. More
by pkimster0121
Employees Worked With
Cameron Waters, Jessica Paquin, Ashley (the title clerk)
January 22, 2020
Professional attitudes and I had my vehicle back in a very timely manner. I’ve also bought two of my vehicles here a Denooyer and the sales team is also a pleasure to work with. very timely manner. I’ve also bought two of my vehicles here a Denooyer and the sales team is also a pleasure to work with. More
by JGILD826
January 22, 2020
Routine oil and tire rotation service Great customer service! Setting up the appointment was seamless. My vehicle was serviced in a timely manor and i was updated as soon as it was ready. Great customer service! Setting up the appointment was seamless. My vehicle was serviced in a timely manor and i was updated as soon as it was ready. More
by jeff
Employees Worked With
Andrew
January 21, 2020
My car was in for something I, and they, thought would be a simple procedure. It was not by far. Although my car took much much longer than expected Scott was extremely helpful and his customer service was o a simple procedure. It was not by far. Although my car took much much longer than expected Scott was extremely helpful and his customer service was outstanding. More
by Beth B
Employees Worked With
Scott Towne
January 21, 2020
Gene was our salesman he was great to work with very patient with me and got me a great deal. TJ helped us with the technical stuff he was awesome!!!!! patient with me and got me a great deal. TJ helped us with the technical stuff he was awesome!!!!! More
by IRENEBUB28
January 21, 2020
Oil change John always takes care of all of my service needs It is a pleasure dealing with him in the service department A great asset to your dealership Tha John always takes care of all of my service needs It is a pleasure dealing with him in the service department A great asset to your dealership Thank you John More
by MELINDA001
Employees Worked With
