DeNooyer Chevrolet
Colonie , NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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It was great working with both Steve, Dylan and the guys who delivered the vehicles. Everything was very professional and efficient. who delivered the vehicles. Everything was very professional and efficient. More
Great crew,always there when you need them,,find problem and repair it real fast, Keep up the great work guys and gals,Thank You. and repair it real fast, Keep up the great work guys and gals,Thank You. More
We’ve been coming to DeNooyer for many years and its always a great experience. Everyone is very knowledgeable and helpful. always a great experience. Everyone is very knowledgeable and helpful. More
Wayne was awesome. The day of delivery he had a family emergency so another woman took over for the delivery. It didn't seem like she cared less. Said "follow me" and h The day of delivery he had a family emergency so another woman took over for the delivery. It didn't seem like she cared less. Said "follow me" and had me stand to the side while she put the plates on. I mentioned that the new car didn't have any valve stem covers on any of the wheels and she said oh well, I guess it didn't have any when it came it, didn't offer to grab any to replace or anything else. Then handed me the keys and said "enjoy the car" and left. More
Very helpful and easy to work with. Would highly recommend them if buying a new vehicle! Would highly recommend them if buying a new vehicle! More
Great team to work with we have bought trucks before and will continue todo so will continue todo so More
I made an appointment for 2:00 PM on a Friday and they were able to perform a state inspection, oil change and four new tires mounted, balanced, with a alignment out the door in three hours with no up cha were able to perform a state inspection, oil change and four new tires mounted, balanced, with a alignment out the door in three hours with no up charges More
Dwayne is a very good Service Advisor. He kept me updated throughout the repair process He kept me updated throughout the repair process More
EXTREMELY disappointed with the service department! I made 5 calls to my service advisor and service manager with no call back. Today I went in person to simply get a status update on my truck that the I made 5 calls to my service advisor and service manager with no call back. Today I went in person to simply get a status update on my truck that they have had for 2 weeks. Turns out they haven’t even looked at it yet. I made an appointment 1 month in advance just for them to tell me that there’s other cars in line waiting on parts. I received no estimate on when it would even be looked at. My advisor said it’s not their fault because they only have one transmission tech….not my problem. That’s why I called and made an appointment. He also was under the impression that my truck was towed in and not in driving condition. I could’ve been driving my truck for the last two weeks instead of it sitting in a lot. He said I could have it back until the tech has time to look at it but I’d have to go to the “back of the line”. What a joke this place is!!!Very very disorganized and unprofessional at denooyer. It also took 5 days for them to get me a rental, small nissan sedan. Which hardly qualifies as a replacement for my Silverado that I use to make a living. Also, not their fault, but the rental has a stench of old dirty blunt smoke. You should probably check on the quality of the rentals that you provide under warranty. I made another call today looking for answers about warranty info and didn’t receive a call back. To say I’m unsatisfied is an understatement! This isn’t the first bad experience that I’ve had with the service department at denooyer. I loved my sales rep but the service is the worst I have ever experienced in the area. It’s almost laughable how bad my experience has been with them. Couldn’t recommend them any less!!! More