DeMontrond Mazda - Service Center

Excellent, customer focused Diane made me feel important as a customer accommodating when I came for service a day earlier confusing my dates! Took care of oil change, addressed Diane made me feel important as a customer accommodating when I came for service a day earlier confusing my dates! Took care of oil change, addressed a recall issue and helped with a slow leaking tire. All this taken care despite being the last and late customer and she working from 7am!! Way to go Diane! Thank you for your dedication. More

Spilled Milk One entire gallon of milk dumped on the floor of my CX-9. When I called, Diane took my car in that day and took care of it immediately. Now it took One entire gallon of milk dumped on the floor of my CX-9. When I called, Diane took my car in that day and took care of it immediately. Now it took a few days to clean, replace floor materials, and dry out the wires and floor of the car, but Diane called me even on the first day to report progress. I never had to wonder how my car was doing. She kept me up to date through the entire process. When I picked up my car, Diane got in with me and sat there while I looked and did the sniff test. Awesome service! Thank you. More

Diane was AWESOME! My parents were from out of town needing to go back home and they were having some car issues and since they own a mazda and I knew this dealership wa My parents were from out of town needing to go back home and they were having some car issues and since they own a mazda and I knew this dealership was by my work I decided to call. I was greeted on the other end by Diane and she was awesome from the first phone call. She kept me informed about their vehicle....it was seamless except for the holiday closures making it a little difficult as far as the return but was completely understandable! I would use them again for sure! More

Quick and simple! I came in December 2015 to get my Nissan Altima first service done on my car. Chris Howell was the service guy that handle my appointment. He was comp I came in December 2015 to get my Nissan Altima first service done on my car. Chris Howell was the service guy that handle my appointment. He was completely thorough and very easy to talk to. I don't know much about cars but he explained everything that was done and needed to be completed. he was great!! I will definitely return!!! More

Mazda - Service / Maintenance I visited Mazda Clear Lake today for my 2015 Mazda 6 scheduled maintenance (oil change). Chris Howell was the one who put in my appointment and comple I visited Mazda Clear Lake today for my 2015 Mazda 6 scheduled maintenance (oil change). Chris Howell was the one who put in my appointment and completed my service. Chris Howell is a consummate professional and follows-up on everything that was discussed even if it was a couple of months ago. When i had gone in for Service , he remembered my name and greeted me. All went good on my appointment and it was done and completed on time without delays. Also, Mazda Clear Lake had somehow misplaced my custom Mazda tire valve stem caps from my vehicle service the previous time around. Thereby I had spoken to Chris about this last time and he said he will take care of the situation when I came in next time (which was this time around) and order new ones for me. He did exactly that when I went in for Service this time. He had already put in an order and got it for me this time. I dint have to remind him and he recollected it himself. That's how you do great service! I recommend Chris to anyone who gets service done on their vehicles from Mazda Clear Lake More

friendly courteous amanda and clay are awesome on time service, explain service well, courteous friendly the service advisor was kind and brought the vehicle showed me the problem with the tire bub on time service, explain service well, courteous friendly the service advisor was kind and brought the vehicle showed me the problem with the tire bubble that was in need of repair More

Service Department I have had my car for almost 5 years now. I go in for my complementary oil changes. They are always running on time and keep me updated. Any litt I have had my car for almost 5 years now. I go in for my complementary oil changes. They are always running on time and keep me updated. Any little problem that I think I may have they take their time to look and see what's going on. Dustin the Service Director manages the service department like clock work. His team is knowledgeable and quick to respond. Makes my experience stress free. More

Really Nice Guy I recently had my car serviced at Mazda of ClearLake. All of the people were extremely nice and took the time to help me understand what was wrong wit I recently had my car serviced at Mazda of ClearLake. All of the people were extremely nice and took the time to help me understand what was wrong with my car. As a female, I really appreciated this. Very friendly and attractive people work there. More

favorable experience at Mazda of Clear Lake I called the dealer's service department to schedule an oil & Filter change. The service advisor,Chris Howell, set the appointment. The work was done I called the dealer's service department to schedule an oil & Filter change. The service advisor,Chris Howell, set the appointment. The work was done quickly and for a reasonable price. This is my second experience with this Mazda dealer and this service advisor.I would recommend them both. More

help with flat tire I woke up with a flat and called and they took me right in and in an hour I was done. Repaired and with road hazzard, no charge. Saved my only day I woke up with a flat and called and they took me right in and in an hour I was done. Repaired and with road hazzard, no charge. Saved my only day off this week. Thanks, Garvin More