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DeMontrond Mazda - Service Center

Webster, TX

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114 Reviews

114 Reviews of DeMontrond Mazda - Service Center

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June 26, 2013

After having my engine die (covered under warranty), my vehicle was taken to Mazda of Clear Lake on May 22nd. After being told my vehicle would be ready on the 10th or 11th, they kept pushing the date back More

by isnruffatu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
June 06, 2013

First things first, buying a car is always an annoying process, but at Mazda of Clear Lake I was given the run around so many times. I was told I would be contacted the day after visiting this dealership More

by lee_jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barton and the Dealership Manager, Christopher Danzell
March 21, 2013

Ryan wad really great. I felt like he was very honest when he told me what my carneeded. I felt like he was looking after my best interests and not his own. I really appreciated that. More

by desifurr
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan carter
July 26, 2012

I had a great experience in dealing with Mark in the Service Department at Mazda of Clear Lake. He was friendly, knowledgeable and had my car ready when promised! More

by Marisa1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in Service Dept
July 20, 2012

Worst oil change I have experienced. Arrived at around 2:10 pm and got my car 4:45 pm that's almost 1 1/2 hours wait. And to make matter worst, they want to charged me $60 even If I told them that I just More

by powertoinform
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger Tigner
June 13, 2012

Think twice before you take your vehicle for service, I had A very bad experince. Service Advicer Name Bryan Price, never return my phone calls, keep you in the dark, never know whats going on with the veh More

by jae1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan price
October 19, 2011

This is the worst experience with a NEW Car Dealer that I have every in my life experienced. I put my car 2007 - CX-7 in the service dept of the dealer in which I purchased it do to the convience of the loa More

by children7538
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerneral Manager - Dewayne Martin
July 30, 2011

Mazda is installing a new motor in our vehicle and covering it under th 100K extended warranty policy we purchased. Thanks Brian, David, Dewayne and Clear Lake Mazda! More

by mcclung.scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burns
December 24, 2010

I talked on the phone with someone name "B..." what a rude and immature kid. he was so rude that I had to hang up the phone and call back to talk to somebody else. he really got mad at me for asking a More

by wshe30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob
December 14, 2010

I'm aways able to get my car in and out with no problems every time I bring it in for service. I had a Chevrolet and I had so must problems I had to have it in the shop always every month. I have had my CX7 More

by watkins660
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris