DeMontrond Mazda

Chris Danzell really spent a lot of time in helping my wife and I make a reasonable car purchase. Chris was very knowledgeable and seemed to really care about our decision. Alex Saldavar helped us come t wife and I make a reasonable car purchase. Chris was very knowledgeable and seemed to really care about our decision. Alex Saldavar helped us come to a price break my wife and I were comfortable with. David Almaraz took the time to explain all of our options in choosing a warranty that fit our needs. We had a very good overall experience and would recommend Clear Lake Mazda to family and friends. Terry and Melissa Garza More

We purchased a Certified Pre-Owned 2011 Mazda2. For most of the sales process, we dealt with Fred and James, but we came to a final agreement on price with Ahmad. This process went well, but took a very lon of the sales process, we dealt with Fred and James, but we came to a final agreement on price with Ahmad. This process went well, but took a very long time. Everyone seemed honest and upfront. We dealt with David for financing, and this is where things took a turn for the worse. He rushed through the paperwork explaining very little of what he had done, saying he was trying to get us out of there quickly since we had been there so long. We noticed that he added an expensive extended warranty without asking. He redid the paperwork for us, and that was removed quickly and without push back. We thought everything was in order, signed the paperwork, and left the dealership after over three and half hours there. It was over an hour after the dealership closed for the night. The only frustration that night was that Fred told us it was too late for the dealership to put gas in the car, so we left the dealership with the gas light on and not enough gas to even make it home. This is the only car I have ever bought from a dealer that did not come with a full tank of gas. The next day, I realized we had been taken advantage of somewhere late I the financing process. At some point, the “cash price” of the vehicle increased by almost $1000 from the agreed upon amount. Some of the paperwork has the agreed upon price and some has the higher price. We should have caught this before signing everything away, but it was late, we were rushed, and we were trusting as everything else had gone very smoothly. When I called the dealership and spoke to Ahmad about this issue, he agreed that we should not have been charged the higher amount, and promised to talk to the finance director to get a resolution and call me back. That call back never happened, and now I cannot reach him via phone or email. The bottom line is this dealership will promise to be honest and reputable, but will sneak in anything they can to make an extra buck in the financing stage. Obviously, they are not as interested in making customers for life and gaining referrals as they lead on during the sales process. I will find another dealership, not owned by John Eagle, next time I purchase a car. If you buy a car here, watch every charge carefully, they will likely change in the dealer’s favor. More

**IM LOOKING TO PURCHASE A MAZDA CX7 IN WHILE DOING THAT I WENT ON THE MAZDA OF CLEAR LAKE WEBSITE..IM CHATTING WITH A REPRESENTATIVE ONLINE AND I TELL HIM WHAT IM LOOKING FOR APPARENTLY HE DOESNT KNOW HOW I WENT ON THE MAZDA OF CLEAR LAKE WEBSITE..IM CHATTING WITH A REPRESENTATIVE ONLINE AND I TELL HIM WHAT IM LOOKING FOR APPARENTLY HE DOESNT KNOW HOW TO COMMUNICATE BECAUSE HE SENDS ME THE LINK TO THE CAR..AND IM ALREADY LOOKING AT THE VEHICLE..."DUH"..HE STATED THAT SOMEONE WILL CALL ME....NO CALL..BUT I DID RECEIVE AND EMAIL..A BUNCH OF BS..TALKING BOUT "COME DOWN AND SEE US"..NO THANKS, SO I ADVISE IF YOU WANT TO DO BUSINESS HERE PLEASE BE AWARE OF THE NON-COMMUNICATION SKILLS THEY HAVE More

We purchased a 2011 CX-7 on September 24, 2011 & so far, my wife & I are loving it. It was a pleasure working with Matt Kinard as our sales consultant. He was very friendly, patient, honest & knowledge far, my wife & I are loving it. It was a pleasure working with Matt Kinard as our sales consultant. He was very friendly, patient, honest & knowledgeable. We will recommend him to anyone looking to buy a Mazda in the future. More

We went in with a little but of information from the internet and came out quite comfortable and satisfied with our purchase. We were very surprised with how much the sales team werre willing to work wi internet and came out quite comfortable and satisfied with our purchase. We were very surprised with how much the sales team werre willing to work with us in making our purchase decision. More

I gave the best rating for friendliness because the people who helped me at this dealership were more than happy to help me in the quickest way possible. Buying a car usually takes a long time and they people who helped me at this dealership were more than happy to help me in the quickest way possible. Buying a car usually takes a long time and they did the best they could to get me out of their quickly while still providing me with all of the necessary information and services that I required. More

My rating was per the following: I was never pressured to purchased anything during My visit at Mazda of Clear lake. The personnel mentioned above were very polite, helpful, and informative. Within a reasona purchased anything during My visit at Mazda of Clear lake. The personnel mentioned above were very polite, helpful, and informative. Within a reasonable amount of time, a decision was reached on the price and vehicle. After I was explained the financial status of the vehicle, I was on my way home in my new Mazda3 GT loaded with the features that I desired. Thanks to Bob Simmons, I received a much better interest rate than from the prior purchase which I made in 2008. Thanks guys, keep up the good work. More

Matt was very helpful and sincere when it came to my car buying experience. While test driving I got to focus on the feel of the car and got to freely ask any questions. It was a pretty straight forward pur buying experience. While test driving I got to focus on the feel of the car and got to freely ask any questions. It was a pretty straight forward purchase and I appreciated this. More

Gerson was awesome! He wasn't just a salesman, I realized he was my peer as well. After a little bit of conversation with him, I found out that he also sold a vehicle to my company commander in my unit. Afte he was my peer as well. After a little bit of conversation with him, I found out that he also sold a vehicle to my company commander in my unit. After I had spoken with him, we both exchanged comments about Gerson's knowledge, friendliness and well developed knowedge of the vehicles he sold. I would without a doubt come back to Mazda of Clear Lake for my next car purchase. More

Jesse was so helpful during the car-buying process! He explained everything clearly and did not play games. He and the sales manager worked with me and external wholesalers to get the best trade-in value explained everything clearly and did not play games. He and the sales manager worked with me and external wholesalers to get the best trade-in value for my car. I appreciate their hard work, cooperation and customer service. Jesse has provided additional help in the weeks after my purchase to schedule a touch-up paint job that was promised at the time of purchase. I look forward to working more with Jesse over the coming months and years as a Mazda owner. More