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DeMontrond Mazda

Webster, TX

4.4
1,106 Reviews
As your local Mazda dealer, we have a huge selection of new and used vehicles from which to choose. DeMontrond Mazda online and offline customers enjoy vehicle specials every day. We offer Mazda service & parts, an online inventory, and outstanding financing options, making DeMontrond Mazda a preferred dealer serving Webster, Houston, Pasadena, Pearland, Friendswood, Texas City, Baytown, Galveston, La Marque, Alvin, Angleton, South Houston, Clear Lake City, La Porte, Lake Jackson, Almeda, Missouri City, Galena Park and Dickinson area Mazda buyers. Ready to set up a test drive? Visit our Houston area Mazda dealership in Webster, TX today!
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20233 Gulf Fwy

Webster, TX

77598

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Showing 1,106 reviews

May 21, 2021

I purchased a Mazda5 from here that was used. Our sales man was great and we were told it was in excellent condition. IT WAS NOT!! Within 60 days of having the van the driver side axel shaft had to be repl More

by trodriguez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny Froisy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

DeMontrond Mazda responded

Thank you for the feedback, trodriguez. Please know that customer satisfaction is paramount to us! We will be escalating your concerns to our upper management team for their review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further look into your most recent visit to our dealership?

May 20, 2021

Christopher, AK, and Oscar were all super helpful during my process of buying a new car. I would definitely go back and buy a car from the DeMontrond dealership! More

by Emma MacInnes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AK Khalil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Villarreal , Christopher Danzell
May 21, 2021 -

DeMontrond Mazda responded

We are happy to hear that Christopher, AK, and Oscar were there to provide you with a five-star sales experience, Emma Maclnnes! We certainly do look forward to assisting you with all your automotive needs! Thank you for your feedback, and congratulations on your new vehicle!

May 19, 2021

Very fiendly folks. Josue was helpful throughout the buying process, and kept me informed of what stock the dealer had. I was looking for a specific trim what generally wasn't in stock, and he emailed m More

by Christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

DeMontrond Mazda responded

Thank you for taking the time to write about your experience, Christopher! It is great to know that Josue was able to provide you with a knowledgeable sales experience. Please feel free to call or stop by if there is anything else we can do to help you.

May 18, 2021

Mirza and the team at DeMontrond treated me well. As honest and direct as any dealer experience could be. I got what I was looking for. I would highly recommend them. More

by Baytown CX-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
AK Khalil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirza Beg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

DeMontrond Mazda responded

Congratulations on your new ride, Baytown! Thank you for trusting DeMontrond with your automotive business. Please don't hesitate to reach out with any additional questions, we will be glad to lend a hand!

May 17, 2021

Marco was fair and professional throughout the entire process. Honest to his word, I will recommend him to everyone I know and return for future purchases. More

by aboyzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AK Khalil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

DeMontrond Mazda responded

Wow! Thank you so much for sharing your experience with us, aboyzo! We sincerely appreciate your business and certainly look forward to working with you again, for any of your future automotive needs.

May 08, 2021

No hassle, quick and friendly service - they did a great job of not wasting my time. AK reads a situation very well as soon as we walked in he knew what was up. Mo was super quick , friendly and efficient More

by jessica_lang_26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AK Khalil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Hafiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

DeMontrond Mazda responded

Thank you for your positive feedback, jessica_lang_26! We are thrilled to hear that AK and Mo provide you with exceptional customer service! We hope to have earned your business in the future.

May 07, 2021

We had the best experience at DeMontrond!! AK, the sales manager, handled our service to get the blackout package. It was seamless and done in less time than they quoted. LOVE, LOVE, LOVE! Our salesperson M More

by Row10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AK Khalil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirza Beg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Torres
May 08, 2021 -

DeMontrond Mazda responded

Wow, thank you, Row10, for such an amazing review! We cannot think of anything else that excites us more than to hear that we have made our customers happy. Please visit us if you require any type of automotive assistance. Congrats on your new vehicle!

April 28, 2021

I bought a used car "as is" from DeMontrond Mazda, thinking the many positive reviews were an indication of its integrity. Just 10 days after my purchase, the check engine light came on. There were More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad Khalil, Kelly Stewart
Apr 29, 2021 -

DeMontrond Mazda responded

We take all of our customer's experiences seriously, JC. Would you kindly send us your best contact information to customerexperience@4040group.com? We will escalate this information to our upper management team for their immediate review. Thank you again, and we hope to hear from you soon!

April 22, 2021

Chris and the rest of the team at Demontrond Mazda took pride in making the new car buying experience the way it should be... relaxed, professional and welcoming. From the first email with Chris, I knew he More

by loganbertrand
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Hatch, Karim Elsahban
Apr 23, 2021 -

DeMontrond Mazda responded

Thank you for sharing your experience with us, loganbertrand! We could not be happier that you enjoyed your experience here at our dealership and that Chris was there to provide you with such exceptional service! Thank you again, and congratulations on your new CX-5!

April 21, 2021

Josue is passionate about Mazda and got me into my second Mazda vehicle. Everyone at this dealership was patient and humble. Great experience!! Thanks y’all!!! More

by jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AK Khalil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Torres
Apr 21, 2021 -

DeMontrond Mazda responded

Thank you for taking the time to inform us of your positive experience, Jennifer! We are sincerely pleased to know that Josue's efforts have made a difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand!

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