DeMontrond Mazda

I went to Mazda to trade in my 2006 Nissan altima for something newer. Jody asked me many questions to get a better idea of what im looking for. We discussed ideal price ranges and what i was looking for something newer. Jody asked me many questions to get a better idea of what im looking for. We discussed ideal price ranges and what i was looking for feature wise. I test drove a few and while i did so Bart in finance ran my stuff for me to get approved of a loan. I don't have the best credit and they were able to help me get a loan for my car with no problems. I have been to many dealerships and none of them helped me the way this Mazda dealership did. They really worked hard to get me a good car. I am beyond happy. I got a 2012 Mazda 6 with very little miles on it and it came with a warranty. I will be definitely sending my friends and family to mazda for their next car purchases. More

Friendly staff. Always willing to help with any issue you have. May return for next vehicle. Will recommend to any one looking for a car. have. May return for next vehicle. Will recommend to any one looking for a car. More

Jody was fantastic. I dreaded the thought of buying new from a dealership and he made the process easy as pie. I felt confident he was giving me the best deal possible and I will be going back to buy more from a dealership and he made the process easy as pie. I felt confident he was giving me the best deal possible and I will be going back to buy more from him. More

I truly enjoyed working with Kenny & David! We may not agree on the price of the vehicle, but they have been super friendly and attentive. not agree on the price of the vehicle, but they have been super friendly and attentive. More

Very knowledgeable on the product. Direct, kind and honest. enjoyable shopping experience. Work with customers to close the deal and sales person works good with the management. Delivering what they honest. enjoyable shopping experience. Work with customers to close the deal and sales person works good with the management. Delivering what they promised. More

Chris went above and beyond with us. Every question was answered immediately and correctly. There were some things that i wanted done to the vehicle and he took care of them without any issues. I spoke w answered immediately and correctly. There were some things that i wanted done to the vehicle and he took care of them without any issues. I spoke with him several times during our purchase and if he was not available at that time he returned my call immediately. I cannot say enough about my experience with Chris during this process. When I am in the market for another vehicle I will return to Mazda of Clear Lake. I will request for Chris to help us with our next purchase. More

I have been searching for a new vehicle online - so I could look at multiple makes/models etc. and review every safety record and test I could find. When I found the models I was most interested in I st could look at multiple makes/models etc. and review every safety record and test I could find. When I found the models I was most interested in I started the specific search...and found the Mazda of ClearLake site. Through the online system I was thankfully connected to Matt Kinard. We communicated through email and by phone then I went and met him in person to look at several vehicles. He was willing to answer any questions I had, didn't mind taking me on quite a bit of a test drive, and was so friendly and helpful. I found him quite accomodating and not pushy! Yes, I am a woman who was trying to do all the searching and buying on my own. His manager Jorge was helpful as well and willing to let me take the car, if I wanted to, to meet with my husband who was unable to shop with me when I came to really check out the cars. This went on for several days and I kept sending Matt questions and he always sent me information, internet pricing deals, more files on other cars, etc. I felt he understands true customer service and is a caring and dedicated person who tries to understand needs and meet those needs as best as possible. The dealership gave me a very fair trade-in amount for my SUV and I decided on a great new little SUV thanks to Matt and his hard work. I would recommend anyone to visit with Matt for a new Mazda or even a pre-loved vehicle on their lot. Heck, and my purchase includes lifetime oil changes, so I cannot knock that! :) More

Every staff member that I worked with truly cares about the customer and it shows. The customer service was so excellent that we decided to buy another vehicle from them in the same month. Keep up the good the customer and it shows. The customer service was so excellent that we decided to buy another vehicle from them in the same month. Keep up the good work and you will have loyal lifelong customers. More

I AM PLEASED WITH THIS DEALER - I WENT IN LOOKING FOR A SMALLER CAR AS A SECOND VEHICLE AND THE SALES STAFF WENT OUT OF THEIR WAY LETTING ME TEST DRIVE A VARIETY OF THE VEHICLE I SHOWED INTEREST IN AND THE SMALLER CAR AS A SECOND VEHICLE AND THE SALES STAFF WENT OUT OF THEIR WAY LETTING ME TEST DRIVE A VARIETY OF THE VEHICLE I SHOWED INTEREST IN AND THEN WAS ABLE TO LOCATE THE EXACT SMALL CAR THAT I WANTED TO PURCHASE. FROM THE DAY I FIRST LOOKED AT THE CAR UNTIL THE DAY MY SELECTED VEHICLE WAS DELIVERED, I WAS FURNISHED A SIMILAR VEHICLE FOR THE WEEK-END. SO FAR, I HAVE NOTHING BUT PRAISE FOR THE TEAM THAT SERVED ME WHEN I FIRST STEPPED FOOT IN THE SHOWROOM. More

Chris has an absolutely outstanding attention to detail in every aspect of the process. He's prepared, knowledgeable, friendly, and a pleasure to work with and talk to. He also favors low pressure--his app in every aspect of the process. He's prepared, knowledgeable, friendly, and a pleasure to work with and talk to. He also favors low pressure--his approach is more to inform, rather than "sell." A great experience overall. We would go back to him in the future. More