DeMontrond Mazda | Page 7

I can't say enough about my experience at Demontrond Mazda. Their customer service is second to none. I not only got the perfect Mazda, but made a new friend. Chris treated me like family and is always Mazda. Their customer service is second to none. I not only got the perfect Mazda, but made a new friend. Chris treated me like family and is always available to answer any concerns I may have. He spent time showing me different features on my new vehicle. I was very pleased with everyone there at Demontrond Mazda. When I am in the market to buy my next vehicle, I will be reaching out to Chris and the team at Demontrond Mazda. Thank you very much to Chris and the team. Semper Fi Dave More

I could say so many things, but I'll keep it short, sales is horrible, apparently they are always right and the customer is always wrong and doesn't know what they're talking about. They need training in cus is horrible, apparently they are always right and the customer is always wrong and doesn't know what they're talking about. They need training in customer service and communication, such a horrible experience they're only nice when they want you to buy a car then when you sign papers they could care less about you. If you're looking for honesty and good customer service avoid this place at all costs! More

Just had the best experience with Kenny. Up front, knew his cars and was a wonderful pleasure working with him. Drove out with a new CX-5. Love the car. Even got more on our Mazda3 trade in than what I exp his cars and was a wonderful pleasure working with him. Drove out with a new CX-5. Love the car. Even got more on our Mazda3 trade in than what I expected. Everyone from Kenny, financing was great. Defiantly will be back when we decide on a new car. More

I bought a new CX-30 today. I did a lot of research online, then began to work with Juan Tapia. He was easy to work with, friendly and polite. He answered my questions and took care of the business of online, then began to work with Juan Tapia. He was easy to work with, friendly and polite. He answered my questions and took care of the business of the transaction. I pick it up tomorrow morning. A bit disappointed on the trade side of things but overall a good transaction. ETA The interaction with Mario Torres in finance was equally good. He was very informative and helpful. No pressure at all. Quickly took care of the paperwork and got me on the way with just the extra I wanted and nothing else. Very pleased with that as well. More

Great, helpful people! Josue did a wonderful job in helping us without being pushy or coming off as desperate. It was all transparent. He explained everything very Well. helping us without being pushy or coming off as desperate. It was all transparent. He explained everything very Well. More

Chris Danzel was so great to deal with! He made the experience so smooth and provided top notch customer service and communication, even after I purchased the car! Would highly recommend Chris and the experience so smooth and provided top notch customer service and communication, even after I purchased the car! Would highly recommend Chris and the dealership. I love my new Mazda CX-9! More

Marco Chacon made my experience in purchasing a new Mazda, pleasant. He was so patient with me and answered all “100” questions I had. I would refer Marco anytime. If you are purchasing a new vehicle o Mazda, pleasant. He was so patient with me and answered all “100” questions I had. I would refer Marco anytime. If you are purchasing a new vehicle or trading in one, Go See Marco “Polo” Chacon. He is awesome!!! More

I received exceptional service from Christopher Branch. I had to bring in my 2009 Mazda 6 in for service. He was very professional and informative. He placed me in a loaner vehicle and always kept me informe had to bring in my 2009 Mazda 6 in for service. He was very professional and informative. He placed me in a loaner vehicle and always kept me informed of what was going on. Ask for Chris Branch if you ever need service done to your vehicle. 🖐 ⭐️ More

I recently had quite a bit of work done on my Mazda CX-5 at this dealership, including brake job and gasket replacements. I had issues with my brakes making noise and took my vehicle back twice and was give at this dealership, including brake job and gasket replacements. I had issues with my brakes making noise and took my vehicle back twice and was given a loaner car both times. The second time I returned it with the same issue, my service rep, James McKellar, and the service manager, made sure the issue was completely resolved before letting me have my car back. They upgraded by brake pads and resurfaced the rotors, with no extra charge to me. I wasn't sure how honest and customer friendly DeMontrond would be since it bought out Mazda of Clear Lake. I am very pleased with the service, staff and management at this dealership. I've never been treated so fairly with repairs. They also discounted the price of the original work. I called several local repair shops, and the dealership's prices were very fair. More

Very knowledgeable and helpful. Explained everything about my new CX-5. He was a very good listener on identifying what I wanted and helping me get it. about my new CX-5. He was a very good listener on identifying what I wanted and helping me get it. More