DeMontrond Mazda

I am looking to buy a new car. And I get the market is currently in the dealers favor. But I have NEVER met a dealer that would not negotiate at all on a price with the exception of Carmax who outwardly currently in the dealers favor. But I have NEVER met a dealer that would not negotiate at all on a price with the exception of Carmax who outwardly displays it. I wanted a car that was coming in the dealership in about a month. It does not have any add ons yet as it has just made it to port. The manager (AK) came back with a price that was 382 more than I wanted to pay for a 45000 car. I told the dealer that if he could make it walk out for 45000, which is what I have for my current agreement that I have a deposit on, then I would gladly put a deposit down on it same day. He refused to even budge a bit. They added on nearly 1500 dollars worth of add ons. I was just asking for a reduction of 382. I don't think it was an unreasonable offer. But they would not budge. Well.... they are not the only dealer in the area that sells Mazdas. I will buy it from a company that is willing to negotiate a little. I will not be buying from this dealer. Not only that, but I emailed over a week ago to find out the cost and the availability on some parts for the car I do have a deposit on. And they have yet to get back with me. I asked the dealer (Chris) when the car I was looking for was coming in and he refused to tell me until I gave him my phone number. Since I refused to give him my phone number, he hung up on me. How rude! So... if you like to deal with dealers who are rude and feel that since the the economy is rough, they can just charge what ever...... then by all means, patronize this dealership. But if you want a fair dealer that is willing to negotiate a little.... and is respectful.... and actually answers questions..... Look elsewhere because you wont find that here. More

Recommend working with Allan Cihlar to purchase a vehicle here. He is very knowledgeable and honest. Working with him helped me define and purchase my perfect vehicle. here. He is very knowledgeable and honest. Working with him helped me define and purchase my perfect vehicle. More

This is my third time personally purchasing a Mazda from Chris and have appreciated his knowledge and professionalism during the process of purchasing a vehicle. He is always efficient and considerate of my Chris and have appreciated his knowledge and professionalism during the process of purchasing a vehicle. He is always efficient and considerate of my time. Allowing me to get in and out with the vehicle I need. I highly recommend Chris! More

Chris was wonderful to work with. He is patient, open, friendly and works hard to meet your needs. I highly recommend Chris @ DeMontrand Mazda. friendly and works hard to meet your needs. I highly recommend Chris @ DeMontrand Mazda. More

Highly recommend Marco/salesman & AK/manager! These two together you will have a great car experience, guaranteed! Best part, months later they willing continue to help me with any additional questions I m together you will have a great car experience, guaranteed! Best part, months later they willing continue to help me with any additional questions I may have on my new 2021 Mazda 6! Service Department is also helpful! The entire Mazda team go above and beyond customer expectations!! Thank you Mazda family, you guys are the best!! More

Warning- don't buy from these people. Bought a used vehicle 2 months ago paid cash still no license or title. Apparently did not have good title when it was sold. Contacting my lawyer for advise. Wi vehicle 2 months ago paid cash still no license or title. Apparently did not have good title when it was sold. Contacting my lawyer for advise. Will not return calls. Salesman was nice though. OVK More

Chris was very responsive and not pushy.He does the necessary research and provides all the options and he listens to the customers needs and considerations. Would not hesitate to recommend friends and necessary research and provides all the options and he listens to the customers needs and considerations. Would not hesitate to recommend friends and family. More

I can't say enough about my experience at Demontrond Mazda. Their customer service is second to none. I not only got the perfect Mazda, but made a new friend. Chris treated me like family and is always Mazda. Their customer service is second to none. I not only got the perfect Mazda, but made a new friend. Chris treated me like family and is always available to answer any concerns I may have. He spent time showing me different features on my new vehicle. I was very pleased with everyone there at Demontrond Mazda. When I am in the market to buy my next vehicle, I will be reaching out to Chris and the team at Demontrond Mazda. Thank you very much to Chris and the team. Semper Fi Dave More

I could say so many things, but I'll keep it short, sales is horrible, apparently they are always right and the customer is always wrong and doesn't know what they're talking about. They need training in cus is horrible, apparently they are always right and the customer is always wrong and doesn't know what they're talking about. They need training in customer service and communication, such a horrible experience they're only nice when they want you to buy a car then when you sign papers they could care less about you. If you're looking for honesty and good customer service avoid this place at all costs! More

Just had the best experience with Kenny. Up front, knew his cars and was a wonderful pleasure working with him. Drove out with a new CX-5. Love the car. Even got more on our Mazda3 trade in than what I exp his cars and was a wonderful pleasure working with him. Drove out with a new CX-5. Love the car. Even got more on our Mazda3 trade in than what I expected. Everyone from Kenny, financing was great. Defiantly will be back when we decide on a new car. More